I open my Windows 7 outlook. I just get a message saying it cannot open. I have had it running for 5 months already and do not know how to access E-

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Janet Baldwin

I went to get into Outlook this morning. I got in and then there was an update message. I chose to update and after Office Outlook delivers a message when I allow Microsoft to open it up. Can't open window. I shut everything down and started again and still can't get in to retrieve E-mails addresses you name it. It has been running smooth for 5 months. The program was installed and is not the trail version.

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

It's probably this:

Close Outlook. At the Start search field on Vista or Window7 Start menu or in the Start menu, Run command (Windows key + R), type

outlook.exe /resetnavpane

Then press Enter (or OK button) to restart Outlook.

Note: Make sure there is a space between the words

From http://www.slipstick.com/problems/cant_start_outlook.asp

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