Outlook 2010 won't start in Win 7

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jablake

Member
My Outlook 2007 & now 2010 stopped opening a while ago.


It comes up with a basic 'won't open' error and closes.


I thougth installing Office 2010 would fix it but it did not.




I've tried running the filters and installing a new profile. No luck.


I uninstalled it and reinstall but no luck.


I've run scanpst on all files.




What would cause this not to work?


Shoudl I removed all PST, etc. files and try again and maybe re-install?




Thanks for your help in advance.
 

Cathy Rhone

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2010
Did you try resetnavpane?




Close Outlook. At the Start search field on Vista or Window7 Start menu or in the Start menu, Run command (Windows key + R), type (or copy and paste)




outlook.exe /resetnavpane




Then press Enter (or OK button) to restart Outlook.


Note: Make sure there is a space between the words




http://www.slipstick.com/problems/cant_start_outlook.asp
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
What the complete error? It might be resetnavpane as catherized suggests, but a new profile should have fixed it too. Or did you delete the old profile and then use the same profile name again? If you used a new profile with a new name, its probably not the navpane.

Do you have Outlook set to run in compatibility mode? http://www.slipstick.com/problems/compat_mode.htm
 

hughejd

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
I have a new PC running Windows 7, and it has Outlook 2010 (32-bit) installed. Everything has worked well for 2 weeks, but today Outlook won't open. When I try to open it, it says "Microsoft Outlook has stopped working. Windows will close the program and notify you if a solution is available." I've tried the trick of run:eek:utlook.exe /resetnavpane, but the same thing happens. Any ideas?
 

saigasmith

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Try opening Outlook in Safe mode. Does it work as expected? (Hold Ctrl as you click on the Outlook icon to start in Safe mode.)
 
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