Outlook 2007 cannot open or create appointments in calendar view

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Not open for further replies.
U

UGFt

I double click on existing appointments and the box is highlighted, but does

not open. I double click on an open time slot and a box appears, but does

not open to allow for the entering of details. Any suggestions will be

appreciated.

I cleared forms cache, I re-booted, and I've reinstalled the office

suite.....Anything else?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Do you get any error messages? Have you tried resetting the view?

"Pam" <Pam> wrote in message

news:09F092DA-B271-4DC9-83D8-AE38F63BB859@microsoft.com...
> I double click on existing appointments and the box is highlighted, but
> does
> not open. I double click on an open time slot and a box appears, but does
> not open to allow for the entering of details. Any suggestions will be
> appreciated.

> I cleared forms cache, I re-booted, and I've reinstalled the office
> suite.....Anything else?
 
N

Nikki Peterson

Try the forms cache again, but this time go in and wipe out

the entire bunch.

Deleting the Forms Cache File:

The Frmcache.dat file is the primary file to delete. The Frmcache.dat

file serves as an index of the individual forms that have been cached

on the computer. Use the following steps to manually delete the

Frmcache.dat file. In addition, these steps delete all of the cached

forms on your computer, which are stored in subfolders of the

Forms folder.

1.. Quit Outlook.

2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.

(Be sure to check in HIDDEN files on W2K or WXP.)

3.. Delete all that are found from the FIND window.

4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache

is re-created.

If you already tried this, I would suggest looking for a

corrupt OST file:

I would look into a possible synchronization problem or a corrupt

OST file. You could try renaming the OST file with a .OLD extension.

(This is to preserve the info, just in case) This needs to be done while

Outlook is closed. Then when you open Outlook it will rebuild the

OST file fresh. Depending on the size of the mailbox, it could take

a bit of time for Outlook to build a new one.

1.. Quit Outlook.

2.. Search the Hard drive (<F3>) to locate the *.ost file.

(Be sure to check in HIDDEN files on W2K or WXP.)

3.. Delete all that are found from the FIND window.

4.. Open Outlook.

When you restart Outlook, and use a form, the forms cache

is re-created.

The last thing I would try is the ".../CleanViews"

Command-Line Switch for Outlook. This restores default

views. NOTE: All custom views you created are lost.

Also, be sure the clients are up-to-date in their patches.

Instructions for Outlook 2007

See the following link for information on how to use

this switch VERY EASY:

http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

Nikki

"Pam" <Pam> wrote in message

news:09F092DA-B271-4DC9-83D8-AE38F63BB859@microsoft.com...

I double click on existing appointments and the box is highlighted, but does

not open. I double click on an open time slot and a box appears, but does

not open to allow for the entering of details. Any suggestions will be

appreciated.

I cleared forms cache, I re-booted, and I've reinstalled the office

suite.....Anything else?
 
U

UGFt

Thanks for your inquiry - there is no error message. I also cannot open

attachments in email. Again, the box highlights but nothing happens. But,

OMG - Resetting the view worked! Thank you so much - I didn't even know

about this feature. AWESOME - thank you thank you!!

"Pam" wrote:


> I double click on existing appointments and the box is highlighted, but does
> not open. I double click on an open time slot and a box appears, but does
> not open to allow for the entering of details. Any suggestions will be
> appreciated.

> I cleared forms cache, I re-booted, and I've reinstalled the office
> suite.....Anything else?
 
U

UGFt

Re: Outlook 2007 cannot open or create appointments in calendar vi

It's happening again, and resetting the view didn't help. I've opened a

ticket with MSFT and will post any new solutions. Thanks for your help.

"Diane Poremsky [MVP]" wrote:


> Do you get any error messages? Have you tried resetting the view?

> >

>

>

> "Pam" <Pam> wrote in message
> news:09F092DA-B271-4DC9-83D8-AE38F63BB859@microsoft.com...
> > I double click on existing appointments and the box is highlighted, but
> > does
> > not open. I double click on an open time slot and a box appears, but does
> > not open to allow for the entering of details. Any suggestions will be
> > appreciated.
> > I cleared forms cache, I re-booted, and I've reinstalled the office
> > suite.....Anything else?


>
 
U

UGFt

Re: Outlook 2007 cannot open or create appointments in calendar vi

Thanks for your input. I just walked through all the steps - except the OST

(I cannot locate any .ost file). Nothing has solved the problem. Thanks

again for your assistance.

"Nikki Peterson" wrote:


> Try the forms cache again, but this time go in and wipe out
> the entire bunch.

> Deleting the Forms Cache File:
> The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> file serves as an index of the individual forms that have been cached
> on the computer. Use the following steps to manually delete the
> Frmcache.dat file. In addition, these steps delete all of the cached
> forms on your computer, which are stored in subfolders of the
> Forms folder.

> 1.. Quit Outlook.
> 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> (Be sure to check in HIDDEN files on W2K or WXP.)
> 3.. Delete all that are found from the FIND window.
> 4.. Open Outlook.

> When you restart Outlook, and use a form, the forms cache
> is re-created.

> If you already tried this, I would suggest looking for a
> corrupt OST file:

> I would look into a possible synchronization problem or a corrupt
> OST file. You could try renaming the OST file with a .OLD extension.
> (This is to preserve the info, just in case) This needs to be done while
> Outlook is closed. Then when you open Outlook it will rebuild the
> OST file fresh. Depending on the size of the mailbox, it could take
> a bit of time for Outlook to build a new one.

> 1.. Quit Outlook.
> 2.. Search the Hard drive (<F3>) to locate the *.ost file.
> (Be sure to check in HIDDEN files on W2K or WXP.)
> 3.. Delete all that are found from the FIND window.
> 4.. Open Outlook.

> When you restart Outlook, and use a form, the forms cache
> is re-created.

> The last thing I would try is the ".../CleanViews"
> Command-Line Switch for Outlook. This restores default
> views. NOTE: All custom views you created are lost.
> Also, be sure the clients are up-to-date in their patches.

> Instructions for Outlook 2007

> See the following link for information on how to use
> this switch VERY EASY:
> http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

> Nikki

> "Pam" <Pam> wrote in message
> news:09F092DA-B271-4DC9-83D8-AE38F63BB859@microsoft.com...
> I double click on existing appointments and the box is highlighted, but does
> not open. I double click on an open time slot and a box appears, but does
> not open to allow for the entering of details. Any suggestions will be
> appreciated.

> I cleared forms cache, I re-booted, and I've reinstalled the office
> suite.....Anything else?

>
 
N

Nikki Peterson

Re: Outlook 2007 cannot open or create appointments in calendar vi

The OST may be the problem. If your OST is corrupt it

would explain why it works for bit when you fix it, but

then just re-appears.

Nikki

"Pam" <Pam> wrote in message

news:96AC486F-FBE5-40E3-8A79-4E7BA77C745C@microsoft.com...

Thanks for your input. I just walked through all the steps - except the OST

(I cannot locate any .ost file). Nothing has solved the problem. Thanks

again for your assistance.

"Nikki Peterson" wrote:


> Try the forms cache again, but this time go in and wipe out
> the entire bunch.

> Deleting the Forms Cache File:
> The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> file serves as an index of the individual forms that have been cached
> on the computer. Use the following steps to manually delete the
> Frmcache.dat file. In addition, these steps delete all of the cached
> forms on your computer, which are stored in subfolders of the
> Forms folder.

> 1.. Quit Outlook.
> 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> (Be sure to check in HIDDEN files on W2K or WXP.)
> 3.. Delete all that are found from the FIND window.
> 4.. Open Outlook.

> When you restart Outlook, and use a form, the forms cache
> is re-created.

> If you already tried this, I would suggest looking for a
> corrupt OST file:

> I would look into a possible synchronization problem or a corrupt
> OST file. You could try renaming the OST file with a .OLD extension.
> (This is to preserve the info, just in case) This needs to be done while
> Outlook is closed. Then when you open Outlook it will rebuild the
> OST file fresh. Depending on the size of the mailbox, it could take
> a bit of time for Outlook to build a new one.

> 1.. Quit Outlook.
> 2.. Search the Hard drive (<F3>) to locate the *.ost file.
> (Be sure to check in HIDDEN files on W2K or WXP.)
> 3.. Delete all that are found from the FIND window.
> 4.. Open Outlook.

> When you restart Outlook, and use a form, the forms cache
> is re-created.

> The last thing I would try is the ".../CleanViews"
> Command-Line Switch for Outlook. This restores default
> views. NOTE: All custom views you created are lost.
> Also, be sure the clients are up-to-date in their patches.

> Instructions for Outlook 2007

> See the following link for information on how to use
> this switch VERY EASY:
> http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

> Nikki

> "Pam" <Pam> wrote in message
> news:09F092DA-B271-4DC9-83D8-AE38F63BB859@microsoft.com...
> I double click on existing appointments and the box is highlighted, but
> does
> not open. I double click on an open time slot and a box appears, but does
> not open to allow for the entering of details. Any suggestions will be
> appreciated.

> I cleared forms cache, I re-booted, and I've reinstalled the office
> suite.....Anything else?

>
 
U

UGFt

Re: Outlook 2007 cannot open or create appointments in calendar vi

I just tried to run SCANOST.EXE and received the following message:

Offline synchronization is not supported for your mailbox.

I am not using an exchange server - I'm an one woman shop.... Not sure if

that makes a difference or not...

"Nikki Peterson" wrote:


> The OST may be the problem. If your OST is corrupt it
> would explain why it works for bit when you fix it, but
> then just re-appears.

> Nikki

> "Pam" <Pam> wrote in message
> news:96AC486F-FBE5-40E3-8A79-4E7BA77C745C@microsoft.com...
> Thanks for your input. I just walked through all the steps - except the OST
> (I cannot locate any .ost file). Nothing has solved the problem. Thanks
> again for your assistance.

> "Nikki Peterson" wrote:
>
> > Try the forms cache again, but this time go in and wipe out
> > the entire bunch.
> > Deleting the Forms Cache File:
> > The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> > file serves as an index of the individual forms that have been cached
> > on the computer. Use the following steps to manually delete the
> > Frmcache.dat file. In addition, these steps delete all of the cached
> > forms on your computer, which are stored in subfolders of the
> > Forms folder.
> > 1.. Quit Outlook.
> > 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> > (Be sure to check in HIDDEN files on W2K or WXP.)
> > 3.. Delete all that are found from the FIND window.
> > 4.. Open Outlook.
> > When you restart Outlook, and use a form, the forms cache
> > is re-created.
> > If you already tried this, I would suggest looking for a
> > corrupt OST file:
> > I would look into a possible synchronization problem or a corrupt
> > OST file. You could try renaming the OST file with a .OLD extension.
> > (This is to preserve the info, just in case) This needs to be done while
> > Outlook is closed. Then when you open Outlook it will rebuild the
> > OST file fresh. Depending on the size of the mailbox, it could take
> > a bit of time for Outlook to build a new one.
> > 1.. Quit Outlook.
> > 2.. Search the Hard drive (<F3>) to locate the *.ost file.
> > (Be sure to check in HIDDEN files on W2K or WXP.)
> > 3.. Delete all that are found from the FIND window.
> > 4.. Open Outlook.
> > When you restart Outlook, and use a form, the forms cache
> > is re-created.
> > The last thing I would try is the ".../CleanViews"
> > Command-Line Switch for Outlook. This restores default
> > views. NOTE: All custom views you created are lost.
> > Also, be sure the clients are up-to-date in their patches.
> > Instructions for Outlook 2007
> > See the following link for information on how to use
> > this switch VERY EASY:
> > http://office.microsoft.com/en-us/outlook/HP012185891033.aspx
> > Nikki
> > "Pam" <Pam> wrote in message
> > news:09F092DA-B271-4DC9-83D8-AE38F63BB859@microsoft.com...
> > I double click on existing appointments and the box is highlighted, but
> > does
> > not open. I double click on an open time slot and a box appears, but does
> > not open to allow for the entering of details. Any suggestions will be
> > appreciated.
> > I cleared forms cache, I re-booted, and I've reinstalled the office
> > suite.....Anything else?
> >


>
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: Outlook 2007 cannot open or create appointments in calendar vi

you won't have an ost if you don't use exchange, you'll have a pst.

"Pam" <Pam> wrote in message

news:F8D5DAF5-057F-49CD-A52C-701CC8FD0ED4@microsoft.com...

> I just tried to run SCANOST.EXE and received the following message:

> Offline synchronization is not supported for your mailbox.

> I am not using an exchange server - I'm an one woman shop.... Not sure if
> that makes a difference or not...

> "Nikki Peterson" wrote:
>
> > The OST may be the problem. If your OST is corrupt it
> > would explain why it works for bit when you fix it, but
> > then just re-appears.
>

>> Nikki
>

>> "Pam" <Pam> wrote in message
> > news:96AC486F-FBE5-40E3-8A79-4E7BA77C745C@microsoft.com...
> > Thanks for your input. I just walked through all the steps - except the
> > OST
> > (I cannot locate any .ost file). Nothing has solved the problem. Thanks
> > again for your assistance.
>

>> "Nikki Peterson" wrote:
> >
> > > Try the forms cache again, but this time go in and wipe out
> > > the entire bunch.
> >> > Deleting the Forms Cache File:
> > > The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> > > file serves as an index of the individual forms that have been cached
> > > on the computer. Use the following steps to manually delete the
> > > Frmcache.dat file. In addition, these steps delete all of the cached
> > > forms on your computer, which are stored in subfolders of the
> > > Forms folder.
> >> > 1.. Quit Outlook.
> > > 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> > > (Be sure to check in HIDDEN files on W2K or WXP.)
> > > 3.. Delete all that are found from the FIND window.
> > > 4.. Open Outlook.
> >> > When you restart Outlook, and use a form, the forms cache
> > > is re-created.
> >> > If you already tried this, I would suggest looking for a
> > > corrupt OST file:
> >> > I would look into a possible synchronization problem or a corrupt
> > > OST file. You could try renaming the OST file with a .OLD extension.
> > > (This is to preserve the info, just in case) This needs to be done
> > > while
> > > Outlook is closed. Then when you open Outlook it will rebuild the
> > > OST file fresh. Depending on the size of the mailbox, it could take
> > > a bit of time for Outlook to build a new one.
> >> > 1.. Quit Outlook.
> > > 2.. Search the Hard drive (<F3>) to locate the *.ost file.
> > > (Be sure to check in HIDDEN files on W2K or WXP.)
> > > 3.. Delete all that are found from the FIND window.
> > > 4.. Open Outlook.
> >> > When you restart Outlook, and use a form, the forms cache
> > > is re-created.
> >> > The last thing I would try is the ".../CleanViews"
> > > Command-Line Switch for Outlook. This restores default
> > > views. NOTE: All custom views you created are lost.
> > > Also, be sure the clients are up-to-date in their patches.
> >> > Instructions for Outlook 2007
> >> > See the following link for information on how to use
> > > this switch VERY EASY:
> > > http://office.microsoft.com/en-us/outlook/HP012185891033.aspx
> >> > Nikki
> >> > "Pam" <Pam> wrote in message
> > > news:09F092DA-B271-4DC9-83D8-AE38F63BB859@microsoft.com...
> > > I double click on existing appointments and the box is highlighted, but
> > > does
> > > not open. I double click on an open time slot and a box appears, but
> > > does
> > > not open to allow for the entering of details. Any suggestions will be
> > > appreciated.
> >> > I cleared forms cache, I re-booted, and I've reinstalled the office
> > > suite.....Anything else?
> >> >

>

>>
 
N

Nikki Peterson

Re: Outlook 2007 cannot open or create appointments in calendar vi

Yes, No Exchange, No OST.

Nikki

"Pam" <Pam> wrote in message

news:F8D5DAF5-057F-49CD-A52C-701CC8FD0ED4@microsoft.com...

I just tried to run SCANOST.EXE and received the following message:

Offline synchronization is not supported for your mailbox.

I am not using an exchange server - I'm an one woman shop.... Not sure if

that makes a difference or not...

"Nikki Peterson" wrote:


> The OST may be the problem. If your OST is corrupt it
> would explain why it works for bit when you fix it, but
> then just re-appears.

> Nikki

> "Pam" <Pam> wrote in message
> news:96AC486F-FBE5-40E3-8A79-4E7BA77C745C@microsoft.com...
> Thanks for your input. I just walked through all the steps - except the
> OST
> (I cannot locate any .ost file). Nothing has solved the problem. Thanks
> again for your assistance.

> "Nikki Peterson" wrote:
>
> > Try the forms cache again, but this time go in and wipe out
> > the entire bunch.
> > Deleting the Forms Cache File:
> > The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> > file serves as an index of the individual forms that have been cached
> > on the computer. Use the following steps to manually delete the
> > Frmcache.dat file. In addition, these steps delete all of the cached
> > forms on your computer, which are stored in subfolders of the
> > Forms folder.
> > 1.. Quit Outlook.
> > 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> > (Be sure to check in HIDDEN files on W2K or WXP.)
> > 3.. Delete all that are found from the FIND window.
> > 4.. Open Outlook.
> > When you restart Outlook, and use a form, the forms cache
> > is re-created.
> > If you already tried this, I would suggest looking for a
> > corrupt OST file:
> > I would look into a possible synchronization problem or a corrupt
> > OST file. You could try renaming the OST file with a .OLD extension.
> > (This is to preserve the info, just in case) This needs to be done while
> > Outlook is closed. Then when you open Outlook it will rebuild the
> > OST file fresh. Depending on the size of the mailbox, it could take
> > a bit of time for Outlook to build a new one.
> > 1.. Quit Outlook.
> > 2.. Search the Hard drive (<F3>) to locate the *.ost file.
> > (Be sure to check in HIDDEN files on W2K or WXP.)
> > 3.. Delete all that are found from the FIND window.
> > 4.. Open Outlook.
> > When you restart Outlook, and use a form, the forms cache
> > is re-created.
> > The last thing I would try is the ".../CleanViews"
> > Command-Line Switch for Outlook. This restores default
> > views. NOTE: All custom views you created are lost.
> > Also, be sure the clients are up-to-date in their patches.
> > Instructions for Outlook 2007
> > See the following link for information on how to use
> > this switch VERY EASY:
> > http://office.microsoft.com/en-us/outlook/HP012185891033.aspx
> > Nikki
> > "Pam" <Pam> wrote in message
> > news:09F092DA-B271-4DC9-83D8-AE38F63BB859@microsoft.com...
> > I double click on existing appointments and the box is highlighted, but
> > does
> > not open. I double click on an open time slot and a box appears, but
> > does
> > not open to allow for the entering of details. Any suggestions will be
> > appreciated.
> > I cleared forms cache, I re-booted, and I've reinstalled the office
> > suite.....Anything else?
> >


>
 
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