Outlook Express cannot open because another instance is

  • Thread starter More_Enriched
  • Start date Views 532
Status
Not open for further replies.
M

More_Enriched

Every time I try to upgrade Windows XP PRO SP1, by installing SP2, or SP3,
I get the following problem when trying to switch identities in Outlook Express.

First Outlook Express window closes, and disappears.

Then if I click on the OE icon to open it, I get the error message
"Outlook Express cannot open because another instance is ... "

If I go to "Task Manager" it's not running anywhere I can see it, or kill it.

After many wasted hours, reboots, re-installs of XP, SP2, SP3,
on a hunch, I installed the Internet Explorer 6.0 update KB969897,
and this appears to have resolved the problem.

Hope this post will help save someone else's sanity.
 
X

Xiu Zhang



Thanks for your sharing.

But here is the forum for Exchange Server.

 
M

More_Enriched

Hi there,

1.) update KB969897 - Mentioned above - did not resolve the problem as it turns out.
2.) On Task manager - there is no msimn.exe running that we can kill - we checked that option first.

For now I have gone back to running Windows XP PRO with SP1 and with only an update to allow us to change user identities (KB911567).
In this condition, I do not get freeze ups when changing identities, however I do not get the additional security.

regards
John
 
Status
Not open for further replies.
Top