Exchange Server Outlook Client - messages not left on server

B
#1
I have an exchange server using Outlook 2007 clients.  For some reason, the mesasges are not being left on the server - what settings do I need to check?  Could it have anything to do with if the deleivery location of the messages is set to personal folders as oppsed to the users main mailbox?  Please help!!
 
A

AndyD_ [MVP]

#2
Is this for a POP3 account? If so, then you need check the Leave on Server box under the account settings/advanced tab.
 
V

--Vinod--

#3
"anything to do with if the deleivery location of the messages is set to personal folders as oppsed to the users main mailbox"

Yes this could be one of reason.

Also check if any other rules are created in outlook.

If possible try creating new OL profile
 
E

Elvis Wei

#4


Hi,

How you Outlook connect to Exchange? Pop3, Imap4 or Exchange mode? If it's pop3, as Andy mentioned, please check the box "leave a copy of message on the server" under advanced tab of email account settings. At the same time, I suggest you disable all Outlook rules and test the issue.

 

Thanks,

 

Elvis

 

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