Calendar Printing Assistant Crashing on Me

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VU1XYXJFYWdsZQ

I have been having a problem with the Calendar Printing Assistant

(12.0.6212.1000, MSO 12.0.6320.5000) for a while now and cannot seem to find

a solution for it.

My problem is that most of the time if I try to print a calendar other than

the main one using one of the Week, Month or Year templates, I cannot. The

instant I try to add the calendar CPA Crashes and I get the following

message: "Calendar Printing Assistant has encountered a problem and needs to

close. We are sorry for the inconvenience." The interesting thing is that

is not the case for the Day Templates. Plus, on rare occasions, I have been

able to actually get it to work with a month template, but there is no rhyme

or reason as to why.

Any suggestions as to what I can do? I really would like to be able to

print a month calendar because it is a much better layout than what Outlook

prints.

Other information that might be needed: In Outlook, I have 5 different

calendars which I use. My outlook.pst file is saved in a different location

other than the C:\Documents and Settings\[user] folder for back-up purposes.

I am running Windows XP and have the CPA SP1 installed and all Microsoft

updates are installed (for Windows and Office).
 
N

Nikki Peterson

This is not anything that I have heard before. Have you changed

anything in your Outlook/Office recently? Do you have Exchage

Administrator installed on this machine?

Have you tried uninstalling it and reinstalling it yet?

In Outlook you can try (but this is not real promising):

- Open the TOOLS menu

- Select the TRUST CENTER

- Select ADD-INS

- Select MANAGE

- Select COM Add-ins, Go, tic the box.

If it isn't listed you can "Add" and navigate to and select

the "cpaoaddin.dll" in

C:\Program Files\Microsoft Office\Office12

I would also try the "Detect and Repair" for Outlook. In

case the program has gotten hosed.

Another possible thing to try is using an Outlook

Command-Line switch to open Outlook and repair a

possibly hosed registry (because of the PST thing you

mentioned).

The ".../cleanprofile" switch is the one I am thinking of. It

removes invalid profile keys and re-creates default registry

keys where applicable.

See the following link for information on how to use

this switch VERY EASY:

http://office.microsoft.com/en-us/outlook/HP012185891033.aspx

Nikki

"UMWarEagle" <UMWarEagle> wrote in message

news:66F0261D-F922-4A46-BBED-B1C3056BA2DC@microsoft.com...

I have been having a problem with the Calendar Printing Assistant

(12.0.6212.1000, MSO 12.0.6320.5000) for a while now and cannot seem to find

a solution for it.

My problem is that most of the time if I try to print a calendar other than

the main one using one of the Week, Month or Year templates, I cannot. The

instant I try to add the calendar CPA Crashes and I get the following

message: "Calendar Printing Assistant has encountered a problem and needs to

close. We are sorry for the inconvenience." The interesting thing is that

is not the case for the Day Templates. Plus, on rare occasions, I have been

able to actually get it to work with a month template, but there is no rhyme

or reason as to why.

Any suggestions as to what I can do? I really would like to be able to

print a month calendar because it is a much better layout than what Outlook

prints.

Other information that might be needed: In Outlook, I have 5 different

calendars which I use. My outlook.pst file is saved in a different location

other than the C:\Documents and Settings\[user] folder for back-up purposes.

I am running Windows XP and have the CPA SP1 installed and all Microsoft

updates are installed (for Windows and Office).
 
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