I have two PC's in my home....a Desktop that is plugged in directly via cable, and a laptop that receives signal via router.
E-mail has been working well on both for a number of years.
My Laptop stopped sending/receiving e-mails two days ago when there was some type of outage at my internet provider, Charter Cable Company (I was able to access web sites, but was not able to send/receive e-mails). My Desktop has not been affected by the outage, it's been working ok and has not had any problems sending or receiving e-mails.
Charter Tech Support confirmed the outage is fixed, and said my e-mail should be working since I am able to access the internet. At that point, Charter Tech Support referred me to Microsoft Support.
Bottom Line: I can pull up web pages on my Laptop, but e-mails will not send or recieve. Outlook tries repeatedly to send and receive, but keeps getting various error messages (examples: "task mail.charter.net sending reported error ox80004005 the operation failed"...."timed out waiting for response from the receiving POP server"...."unable to connect to network"
Any ideas what could be wrong, or how I can check to see if my settings are ok?
I am somewhat novice, and appreciate any advice....Thank you.