Delete email from outbox, error message ' this file cannot be deleted because it has been moved or you have been denied access.'

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I have an emal 'stuck' in the "Outbox", that will not delete. I have tried to 'delete', 'move', 'archive', etc., all to no avail. I get an error message in each case that basically says "this file cannot be deleted because it has been moved or you have been denied access"

Sachin Shetty

When you are trying to send e-mails with attachments of a larger size it tends to get stuck in outbox. Ty to move it to the drafts folder. If you are not able to move it follows these steps:-

1. Click on the office button

2. Click on work offline.

3. Close outlookand re-open it.

4. Delete the e-mail stuck in outbox or move it to drafts.

5. Click on the File menu and click onwork offline again (This will bring outlook back to online mode)

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