I upgraded to Outlook 2010 click to run(64 bit) and now I can not sync with my iphone 3G. I have latest itune and iphone software. Apple says it is

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Harry G

<textarea id="Subject" class="textbox" style="width: 99%;" rows="2" name="subject">I upgraded to Outlook 2010 click to run(64 bit) and now I can not sync with my iphone 3G. I have latest itune and iphone software. Apple says it is a MS Office 2010 issue??? </textarea>
 
R

Ruchi Bisht



Do you get any error message when you try to sync?

Try creating a new Outlook profile using the steps mentioned in the article below and create a test contact or calendar item and try to sync.:

http://support.microsoft.com/kb/829918

If new profile works fine, open your old Outlook data file to do this,

1. Open Outlook in new profile->click File->open->Outlook data file->select Outlook.pst and click Open.

2. Click on File->Info->Account settings->Data file .

3. Select the second personal folder and set it as default.

4. Click ok.

5. Close and open Outlook and try to sync.

Ruchi Bisht
 
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