Synchronizing subscribed Gmail folders + Outlook 2010 keeps crashing

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GiseleD

I have a 2 day old laptop using Windows 7 and a trial version of Office 2010 Home and Business.

I am having numerous problems with Outlook including:

1) product continues to crash (Outlook not responding)

2) I have added my gmail, aol and hotmail emails and I can't get through a full send/receive. I am getting a message (which unfortunately I cannot copy and past....GRRRRR), which includes text relating to synchronizing gmail folders and a code of 0x800cccd2. I tried Googling that error message and can't seem to find a good solution

3) lastly, is there an aggregated Inbox, or am I going to have to go into each account separately?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
1. Try safe mode to see if it works - Close Outlook. Hold Ctrl as you click on the Outlook icon to open in safe mode.

2. Gmail can be goofy. Remove it and make sure the other accounts work.

3. If you want one inbox, you can't use imap or the outlook connector - by nature, its separate inboxes because they are server accounts. both gmail and hotmail support pop3 if you want one inbox.

 
G

GiseleD

Thank you, Diane.

I changed my gmail from IMAP to POP3 and then it re-downloaded all 50,000+ gmail messages. Yikes!

I still was getting the send/receive errors, but the code changed to 0x800ccc90. After doing some research, I found this link and tried it. Seems to have solved my problem(s)

http://support.microsoft.com/kb/820669
 
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