'MailTips could not be retrieved' error in Outlook 2010 x64

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SnoBoy



I get the message "MailTips could not be retrieved", I get no MailTips in OWA either. FOr testing, I seup a test user's OOO and tried sending an email to it, I got no Mailtip from OWA.

Using the get-organizationconfig command to see the settings for MailTips, I get:
MailTipsExternalRecipientsTipsEnabled : False
MailTipsLargeAudienceThreshold : 50
MailTipsMailboxSourcedTipsEnabled : True
MailTipsGroupMetricsEnabled : True
MailTipsAllTipsEnabled : True

I went over the Troubleshooting Tips in this article:

http://msexchangeteam.com/archive/2010/01/06/453696.aspx

The mailtips log, when enabling Outlook logging has this:

xmlns:xsd="http://www.w3.org/2001/XMLSchema"><GetMailTipsResponse ResponseClass="Error" xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"><MessageText>To perform this action, you must have a mailbox on a server running Exchange 2010 or a later version

BUT both the sender (me) and the recipient (a test account) are on my Exchange 2010 server! This isn't like the export-mailbox bug where having CAS, HUB and Mailbox roles on the same server makes it fail, is it?

Something just doesn't make sense.

SnoBoy
 
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