Failed over to passive server and now some phones can't sync with mailboxes. Others do just fine.

Status
Not open for further replies.
S

Seattle Mike



We failed over to the passive copy of the database and couldn't get things to fail back without reseeding the database, which is currently in progress. However, a few smartphones, HTC Touch Pro 2 in particular, don't sync with activesync anymore. I have removed and reconfigured the activesync settings without any luck. the error is 0x80072f17 on the phone. Other phones using activesync have no issue. I don't think we have all the certificates needed on the backup server. Do i need to purchase certs for it, or would it be better to set up a windows cert server and start issuing my own? Or is ther some other possible work around. is there something i need to get installed on the smartphones that might get things working?

thanks

MC
 
M

MCNS10



Please detail the CAS server environment as this is the role that ActiveSync uses to deliver data to the mobile phones. Also please detail the entire environment, server placement, roles, etc as well as if you have a CAS Array setup and are you using ISA/TMG or any other web proxy?

Sean McNeill Microsoft Gold Partner http://staterainfrastructure.blogspot.com/
 
S

Seattle Mike



2 servers with MB, CAS and HT. one in Portland, one in Seattle. Portland was the passive copy as it is our DR site. No ISA, no Web Proxy.

Not sure what you want for CAS server environment. It is EX2010 Ent RU3, running on Windows 2008 R2 Ent.

The active copy failed over to Portland on sunday. Only this one model of phone has issues, other smartphones such as Sprint EVO have no issues.

MC
 
M

mitch roberson



How is your namespace planned. and what is the operating system version on the HTC's. I believe that model is 6.5 but not positive some of the older versions of windows mobile have some challenges.

do all phones come in to seattle first then go over to portland? or does portland have it's own external connectivity.

Mitch Roberson |MCITP:Enterprise Server Admin, Messaging 2007, 2010 |MCTS:OCS with Voice Achievement |MCT |MCSE 2000\2003 |MCSE Messaging 2000\2003
 
S

Seattle Mike



not sure what you are asking about namespace.

I don't know the operating system. I should have one later today. Most of these phones are farily new, i just replaced one last week for one of the folks having problems.

Yes they would hit a firewall here nad then are redirected to Portland.

MC
 
M

mitch roberson



Can you review the event viewer on the CAS server to see if there are any events that give you an indication of what is going on.

Also you may want to turn up logging. you can do a get-eventloglevel to see what log events you can set. I would move everything with active sync in the name to expert level logging and try to see what is going on.

Mitch Roberson |MCITP:Enterprise Server Admin, Messaging 2007, 2010 |MCTS:OCS with Voice Achievement |MCT |MCSE 2000\2003 |MCSE Messaging 2000\2003
 
J

jader3rd

Is the RpcClientAccessServer field on the databases set to a Cas Array? Or is the value the old mailbox server?
 
S

Seattle Mike

It is not set to the old 2003 server. anyway, installed the Entrust cert and then used the EMS enable-exchangecertificate -services IIS cmdlet and that fixed it for everyone.MC
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
S DAG failed over to passive copy and the copy queue length CQL is now some crazy high number. What is Exchange Server Administration 18
Mark Foley The upload of "Calendar" failed. There was a problem with the request. Using Outlook 6
S The attempted operation failed ... 2nd time running code Outlook VBA and Custom Forms 3
P Mail delivery failed returning message to sender Using Outlook 1
F 'General failure (URL) Server execution failed' Using Outlook 1
S Outlook 2010 I am getting error code 0x8DE00006 'the operation failed'. outlook 2010 send/receive progress Using Outlook.com accounts in Outlook 2
Xueying run a script in rules, first time succeed, failed afterwards Outlook VBA and Custom Forms 3
J An attempt operation failed. An object could not be found at line5. Outlook VBA and Custom Forms 2
H Outlook 2010, "The Operation Failed" Sending emails Using Outlook 4
J New Outlook 2007 form - try to send and get error Operation Failed Outlook VBA and Custom Forms 11
wallisellener database creation failed BCM (Business Contact Manager) 0
S Outlook 2013. Adding office 365 email account causes 'The operation failed' Using Outlook 2
R catalog Content Index failed-Unable to mount database.(hr=0x80004005,ec=-501) Exchange Server Administration 0
M Outlook 2010 Calendar error Operation Failed Using Outlook 6
J Synchronization of some deletions failed [0-130] Exchange Server Administration 6
M Synchronization of some deletions failed [0-130] Using Outlook 3
S Unknown error and The operation failed Using Outlook 1
S The operation failed error while send email to other domain. Using Outlook 1
R "The Operation Failed. The messaging interfaces have returned an unknown error Exchange Server Administration 3
P Sync Center appointments failed to synchronize Using Outlook 1
O WebHost failed to process a request EventID:3 Exchange Server Administration 3
D Operation failed. An object could not be found. Using Outlook 2
S Owa failed to initialize after install of rollup 2 for Exchange 2010 SP1 Exchange Server Administration 9
K !Task 'mailaccountname' reported error (0x8004010F): The operation failed. An object could not be fo Using Outlook 7
A Exchange 2010 Management Console Initialization failed Exchange Server Administration 2
S DAG Content Index failed Exchange Server Administration 2
T Can receive but can not send get error: The attemped operation failed, an object can't be found. Using Outlook 3
T Operation failed due to rgistry or installation problem. Using Outlook 1
P Attempt to fetch logical page in database failed: BCM 2007 Using Outlook 1
T Exchange 2010 DAG Failover Issue - Database Activation Fails because Content Index Catalog Failed Exchange Server Administration 2
S Cluster Name failed to update the DNS record Exchange Server Administration 2
L Exchange 2003 to 2010 Migration - Public Folder Replication Failed - Busy/Free Issue Exchange Server Administration 8
G Outlook 2010: Cannot Open Item Error; and Operation Failed Error when replying!! Using Outlook 2
Y sent to bluetooth failed Using Outlook 1
C When I click send/receive it says 'The Operation failed' Using Outlook 2
K download oab operation failed 0x801901b8 Exchange Server Administration 1
J Getting 5102. Server. Xfs request 'SyncBinary' failed. Response code: 'Undefined' Using Outlook 2
S exporting failed deliveries Using Outlook 2
J Receive mail successfully but failed to deliver into user mailbox - Exchange 2007 Exchange Server Administration 6
M Exchange EMC Initialization Failed from workstation Exchange Server Administration 2
T Route to connector failed Exchange Server Administration 5
T Cas server uninstall failed... Now how to reinstall? Exchange Server Administration 4
S "failed to update headers" message when processing deleted / expired tasks while migrating from Outl Using Outlook 4
D Sync OAB and Task 'Microsoft Exchange' Fails Error 0x8004010F: The operation failed. An object canno Exchange Server Administration 2
N Exchange management console Initialization Failed Exchange Server Administration 4
G Outlook Inbox failed error cod posta electronica Using Outlook 2
N Failed Exchange 2010 SP1 Installation PowerShell "unauthorized operation" Exchange Server Administration 2
D Task "Microsoft Exchange Server" reported error (0x8004010F): 'The operation failed. An object could Exchange Server Administration 3
S Outlook failed to start correctly last time Using Outlook 7
M Outlook 2010 - The attempted operation failed. An object could not be found. Using Outlook 3
Similar threads


















































Top