Cannot Send HTML formatted messages, Outlook 2003.

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R

- Richard -



Messages replied to or composed in HTML format, when the message gets to the outbox Send and Receive says processing and will sit there for an hour or more and never sends the message.

Switch over to plain text and reply to the same message and the message is sent almost instantly.

I've run scanpst on the pst and it repaired the pst. I ran the repair on the Office Install. I uninstalled Office removed the mail profile and reinstalled and still having the same problem.

Also I have disabled the AV plugin for Outlook and all other plugins through the registry.

Anyone know what I should try next?
 
E

Ezil Vinoth



What type of account do you use in Outlook?

Do you face the issue while replying to specific emails or while sending new emails as well?

What is the approximate size for the emails sent as HTML?

Enable Outlook safe (Press and hold Ctrl key and then click on the Outlook icon)

Verify the status in Outlook.
 
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