Deleted Files folder is hidden

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Chris Pettitt



My Deleted Items folder is missing in Outook 2010. It appears to be hidden. I've not moved it to another folder... cannot find it any other folders. If I try to create a folder named Deleted Items, a window appears that says that a folder with that name already exists. I cannot even use the "Go To" feature because that seems to be discontinued with the new 2010 Office version.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange


Do you see it in the Folder list (Ctrl+6 will switch you to the folder list, Ctrl+1 will switch you back to mail)

You can try opening outlook with the /resetnavpane switch:

Close Outlook. At the Start search field on Vista or Windows7 Start menu or in the Start menu, Run command (Windows key + R), type

outlook.exe /resetnavpane

Then press Enter (or OK button) to restart Outlook.

Note: Make sure there is a space between the words.
 
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