Calendar list information disappears on left-hand pane

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Dear Outlook gurus,

One of my colleagues is having a weird thing happen. We are using Outlook 2007 on an Exchange Server 2003. We typically work in "Folder List" view, but she has set up buttons on the Navigation Pane to access the calendar view (typically accessed using the Go, Calendar view). This allows her to quickly switch between other people's calendars she has access to, view meeting rooms, etc.

However, in the last couple of days, when she goes to this view, on the left-hand side of the calendar view screen is nothing but a little symbol of a page with a magnifying glass. Her usual list of calendars, etc. does not appear at all. However, if she hides the left-hand panel and then re-opens it, they magically re-appear! This is the only way we've discovered to work around it.

Any ideas on why this might be happening or better, how to resolve it so we don't have to do this each time?

Your help would be greatly appreciated :)



Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

Resetnamepane might fix it but it will reset the nav pane to default, removing any folders she added to the views.

Open outlook with the /resetnavpane switch:

Close Outlook. At the Start search field on Vista or Windows7 Start menu or in the Start menu, Run command (Windows key + R), type

outlook.exe /resetnavpane

Then press Enter (or OK button) to restart Outlook.

Note: Make sure there is a space between the words.


Hi Diane,

Thanks for the quick response. We'll give that a try and see how we go.

Kind regards

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