Back/Forward button does not work in Outlook 2002 installed on netbook

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I have Outlook 2002 installed on my desk computer and frequently use the back button to switch between Contacts and Calendar.

We recently purchased a netbook and I installed Outlook 2002 on it, moved my pst and fav files, etc. Everything works except the back/forward button, which is dimmed out. Alt-B doesn't work either. Any ideas?



Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

Windows XP is installed on the netbook? (Outlook 2002 doesn't work well on Vista and Windows7)

Are all updates installed for Outlook?

Did you try a new outlook profile?

Safe mode? (Hold Ctrl as you click on the Outlook icon to start in Safe mode.)
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