Outlook 2007 receives but does not send

  • Thread starter Richard.Haggard
  • Start date
Not open for further replies.


My main email is broken. I use this for my personal work and absolutely need to fix the problem ASAP. It can receive but cannot send email.

My Outlook 2007 is set up to handle email from two different email providers, MSN and another. It's been working just fine for years. It connects to both and can receive but fails on sending to both. I've seen a variety of error messages come back, none of which have been particularly useful. Here's an example:

Task '<me at msn.com> - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

The operating system is XP with all the latest patches and such. I've Googled and gone through the results. I've disabled my NAV and since we're talking about two different ISPs, we can discount anything related to 'talk to your ISP and see why they've shut you off'.

The one clue that I haven't been able to find anything about so far is a message box that showed up yesterday saying to the effect that an application certificate was valid but unverifiable and did I want to let it use my internet connection. I was at work and did not pay much attention to it other than to notice that the last part of the certificate name was '.ca'. I don't know the significance of this, if any. Anyway, I reacted by disallowing it and today my email doesn't work. Could there be a connection? If so, how do I re-enable the access and thus reallowing sending of email?


Here's another clue. My laptop has multiple means of communicating. I usually use WiFi at home and use my cell phone modem everywhere else unless there's a network cable available. Anyway, I'm at home right now and using WiFi. I disabled the WiFi connection, enabled my cell phone modem and then email sending started working again. This would seem to confirm that the theory is transport related rather than setting within Outlook or on the ISP side of things.


Figured out the problem. It had nothing to do with Outlook. It was Verizon FIOS internet's latest anti-spam campaign which essentially boils down to stopping spam bots by making it impossible to send email. They implemented a block on port 25. The work around is to modify the transmission settings so that email is sent through the email account that Verizon supplies to the owner of the internet account. When a person buys a Verizon internet connection, they also get an email address. This is the email account that Outlook must use for sending. Also, there was a bit of a discovery process as to what port will be allowed for outgoing mail.

For those of you poor people who also been sucked into susing Verizon FIOS internet with Outlook, here's what is different -

Settings: Outgoing email sever is: outgoing.verizon.net

Check "My outgoing server (SMTP) requires authentication.

Log on using: Username and password that corresponds to the Verizon email account.

Check the 'Remember password'.

Uncheck Require Secure Password Authentication (SPA).

The outgoing port for me turned out to be 587 although the tech told me 465 (and that number is bandied about elsewhere on the net).
Not open for further replies.
Thread starter Similar threads Forum Replies Date
D Outlook 2007 receives and forwards; can't originate an email Using Outlook 2
P MS Outlook 2007 sends email OK. Receives junk mail in junk folder OK. Does not not load received ma Using Outlook 1
N Outlook 2007 receives incomplete emails (from BlackBerry senders) Using Outlook 5
S Verwendung von Outlook 2007 Using Outlook 0
A Arthur needs help with 2007 Outlook e-mail Using Outlook.com accounts in Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
S outlook 2007 calendar search Using Outlook 6
B Migrate Outlook 2007 to Office 365 Using Outlook 3
X I have met my waterloo trying to resolve embedded graphics problem with outlook 2007 and now 2016 Using Outlook 1
R Outlook 2007 only loads some appointments Using Outlook 0
C Move Outlook 2007 to new PC with Outlook 365 Using Outlook 3
J Outlook 2007 Hide Messages Option not Available Using Outlook 2
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 4
S Outlook 2007 Calendar instant search problem. Windows 7 Using Outlook 0
B Server errors Outlook 2007 Using Outlook 1
S Reboot of frozen windows7 results in changed outlook 2007 settings Using Outlook 1
S Outlook 2007 printing wrong email address at top of page Using Outlook 8
M Configure outlook 2007 to accept digital signatures Using Outlook 2
D Outlook 2007 crashes when opening an email Using Outlook 2
R New chap saying hello and needing advice on Outlook 2007 thumbnails Using Outlook 3
icacream From Outlook 2007 to 2016 ! Using Outlook 9
vodkasoda Object could not be found Error in Outlook 2007 Outlook VBA and Custom Forms 5
S Outlook 2007: Address Cards allow entering text! Why? Using Outlook 3
S View Appointment in Text Wrap in Outlook 2007 Month Calendar View Using Outlook 0
L Outlook 2007 Separate the Send/Receive functions Using Outlook 2
M Outlook 2007 Contacts Glitch: Creating a new email Using Outlook 1
C Move from Outlook 2007 Enterprise (MOE) to Outlook Pro plus 2007 Using Outlook 1
J reinstalling Outlook 2007 asking for user name & password Using Outlook 14
P outlook addin unloaded in office 2007 Using Outlook 0
B Fonts in Outlook 2007 Using Outlook 4
R Add Exchange Account to existing POP3 Outlook 2007 Profile Using Outlook 0
C out of space in file group Outlook 2007 Using Outlook 2
A Moving archived contents in Outlook 2007 back into working folders Using Outlook 0
P Outlook 2007 Email Categorization using VBA Outlook VBA and Custom Forms 1
M Unable to Configure Gmail Account in Outlook 2007 Using Outlook 1
R Outlook 2007 or 2010 - Lock Down Functionality Outlook VBA and Custom Forms 3
S Outlook 2007, windows 10 Font size Using Outlook 1
Diane Poremsky Manually create a POP3 account in Outlook 2007 New Slipstick.com Articles 0
J Can Click to Drag Custom Form Field But Cannot Drop When Designing in Outlook 2007 Outlook VBA and Custom Forms 2
L Outlook 2007 Font Using Outlook 3
J Outlook 2007 connector and Windows 10 Using Outlook 3
R Outlook 2007 - Shared Accounts and Resources without Exchange Server Using Outlook 0
L Outlook 2007 - Macro Re Search Using Outlook 16
D Outlook (Office) 2007 & Windows 10 Pro Using Outlook 6
MattC Problem with Outlook 2007 & iCloud / duplicate tasks Using Outlook 1
D Outlook 2007 e-mail header- How to set font & font size in received message headers ? Using Outlook 2
P How to switch back from Outlook 2010 to Outlook 2007? Using Outlook 3
L Outlook 2007 Macro to Contact From a Field Using Outlook 3
A Corrupt tasks in Outlook 2007 Using Outlook 1
Diane Poremsky Outlook 2007 with Office 365? New Slipstick.com Articles 0
Similar threads