Receiving multiple email in PST outlook 2007

  • Thread starter SEPM Administrator
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S

SEPM Administrator



user set delivery in NEW PST and start receiving multiple email from one user
user also set multiple email account in outlook
is this issue is related to virus???

issue is resolved when we delete everything in outlook and reconfigure the email in outlook which set the delivery in mail box and create new PST working fine.
but after few days it start again the same issue.

clients information
Symantec Endpoint Protection MR6a
Windows XP 32bit SP3 with latest patches
office 2007
on exchange we have Symantec Mail Security 6.5 as well.

need your support thanks in advance.

whatever logs you need from me please let me know
 
J

Joe's answer



This could be an issue with the Sender's MailBox has its happening with just that one particular user
 
S

SEPM Administrator

once it received email from one user we reconfigure his email account in outlook after few days it happen again but email receiving from other user not the previous user.
 
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