Office not remembering email account passwords

  • Thread starter Dave Vecchi
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Dave Vecchi



I am running Office 2002 in Windows 7. Even though I check the box "remember this password" Outlook does NOT remember my passwords for my email accounts and they must be re-entered each time I log on to Outlook.

Anyone have a solution?
 

Brian Tillman

Senior Member
This is a known problem with Outlook 2002 on both Windows Vista and 7. Outlook 2002 uses a feature called the "Protected Storage Subsystem" for remembering passwords and that subsystem is completely different on Vista and 7. Outlook 2002 cannot make use of the analogous service on those WIndows versions. It's one of the reasons Microsoft does not support Office XP on those Windows versions.
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