Losing mail on AOL from Outlook

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V

Vinnie Tee

Started using Outlook 2007 for mail, first I lost the mail on my I-phone, Apple Care helped me set the KEEP ON SERVER tab. Few days later, I have no mail on AOL through IE.
 
O

Omniscient2010



Hi Vinnie,

When you added your account in Outlook, you did not enable the option to leave a copy of the downloaded messages on the server.

Follow these steps to enable the option:

In outlook, go to tools -> account settings -> change your account -> more settings -> advanced tab -> check the box to leave a copy on server.

once this is enabled, you will be able to see emails downloaded to Outlook(from that point onwards) in the AOL mailbox too.
 
B

Brian Tillman



AOL mail access with Outlook is by IMAP account, so there is no "leave a copy" setting. Only for POP accounts does one exist.

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