program stuck in send mode, will not stop trying to send. now can't even get outlook to come up.

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T

technotsavvy

Installed office 2010 and windows 7. set up outlook. now it's stuck on sending a message. cancel only makes it stop until the next log on. now can't even get outlook to come up.
 
S

Surya Prasad Vemulapalli



What happens when you try to open Outlook, do you get any error message?

Check if multiple instances of Outlook are open in task manager.

Right click on the taskbar on the screen click Task manager> check for any process by name Outlook.exe and end all the processes and then try opening Outlook.

You can also try creating a new profile in Outlook and check.

To create a new profile in Outlook, refer:www.support.microsoft.com/kb/829918
 
T

technotsavvy



No, I get no error message. I tried the end task, no change.

The problem started, I think, when I downloaded outlook express files into windows mail, then mailed them to outlook, then opened one. A dbx file.

Now e-mails can't be deleted. As soon as it's brought up, it goes to send mode.It takes forever to switch between folders ( inbox to deleted, etc. ) I can't send e-mails. Send recieve sends it back to stuck in send mode. The program simply isn't working properly.

Any other ideas?
 
T

technotsavvy



Creating a new profile seems to have solved the problem. A simple procedure to a vey confounding problem.

Thankyou very much, Surya.
 
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