I am having problems seeing new emails on arrival in my Inbox and sent emails in the Sent Items fold

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B

Brian Tillman

Start Outlook once with the /cleanviews command switch. Press WinKey+R and in the Open field enter

outlook.exe /cleanviews

Be sure to include the space. Press Enter. Does it work now?

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K

Kendin

Brian,

Thanks but you will have to go back a step or two. WinKey+R???
 
B

Brian Tillman

Your keyboard should have a key on which is imprinted the Windows logo. That's the WinKey. Alternatively, enter the command in the Search box on the Start menu.

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K

Kendin

Brian,

I've opened Outlook as you instructed however there is still no change (at least to the Sent Items folder) Have you any other suggestions?

Cheers
 
B

Brian Tillman

What exactly do you see when you open the Sent Items folder? What type of account are you using (POP, IMAP, Exchange, Windows Live/Hotmail)?

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