Some Outlook users receive "Your digital id name cannot be found by the underlying security sytem" w

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James Madill

We have some people that receive the following messsge when trying to open a digitally signed message within Outlook 2007:

Your digital id name cannot be found by the underlying security sytem

Other people using Outlook 2007 do not have the same problem when opening the same digitally signed message.

I have not been able to determine why some people have problems and others do not. Does anyone know why this happens and a fix for it?
 
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