OUTLOOK 2003 not receiving emails

Not open for further replies.


My supplier is Virgin Media who have just moved their emails into the Google platform. Today I have found that none of my emails are coming in to my Outlook inbox. I can create and send emails OK but not receive. I can however access my emails via the Virgin Media email link through my web browser. A long discussion with a VM techy resulted in them suggesting thatthere is a problem with my Outlook and I should direct my query to Microsoft. I am not convinced. I have checked and rechecked my email settings and adjusted the POP3 port numbers(995 & 110) and also the SMTP port numbers (465 & 25) as advised but still without success. I have changed the incoming mail from pop3.ntlworld.com to just pop.ntlworld.com but still no success. If my trustee ol 2003 version has finally got too old then I am happy to uprade to Office 2010 but I am looking for a bit of guidance before I do so. I am not a techy so please be gentle with me as I may not understand some of the jargon - Roger

Ruchi Bisht

Do you get any error message or error number related to the issue?

Since the email system has been migrated to a new platform, verify if POP forwarding is enabled in the webmail interface.

You may also try to setup the email account as IMAP if supported by the email service provider in Outlook 2003 and verify the status.

Ensure Service Pack 3 is installed for Office 2003.

Ruchi Bisht
Not open for further replies.
Thread starter Similar threads Forum Replies Date
B Outlook 2003 email sending & receiving suddenly stopped working Using Outlook 3
I Outlook 2003 - 2 Users Receiving messages that are garbled Using Outlook 25
V Outlook 2003 stops receiving email after a few hours. Using Outlook 4
K problems with sending & receiving email in Outlook 2003 Using Outlook 5
B Receiving undeliverables for employees that are no longer in the GAL using Outlook 2010 after migrating from Outlook 2003 Using Outlook 3
B Outlook 2003 Crashes whenever receiving email from one person with no subject Using Outlook 7
D Keep receiving Sending' report error (0x80042109) in Outlook 2003 & 2007 on multilpe computers thru Using Outlook 4
B Setting up Receiving mail in outlook 2003 with Hotmail Using Outlook 1
H Microsoft outlook 2003 (latest sp) stalls when sending/receiving mails Using Outlook 8
L Outlook 2003: Receiving emails with animated .gif attachments don't work Using Outlook 1
S Receiving e-mails in Outlook 2003 changes font to TNR Using Outlook 2
R Outlook 2003 on Windows 7 - Calendar invitations going to entire office even though delegates receiving messages box is unchecked Using Outlook 1
R Outlook 2003 on Windows 7 - Calendar invitations going to entire office even though delegates receiving messages box is unchecked Using Outlook 2
R Microsoft Outlook 2003 is hanging up today on sending and receiving on both computers, locks up outlook. No problem with the internet, I use AOL email Using Outlook 1
M Outlook 2003 Plugin not receiving resize events Outlook VBA and Custom Forms 1
J Outlook 2003 Receiving' reported error (0x800CCC90 Using Outlook 15
H Outlook 2003 find by "has attachment" Using Outlook 1
glnz How set up new IMAP on Outlook-Office 365 and merge in pst from Outlook 2003 for same two email accounts? Using Outlook 5
P Import Categories from Outlook 2003 Using Outlook 8
V Outlook 2003 problem with Windows 10 Creators Update 1709 Using Outlook 0
M Outlook 2003 pictures - some visible, some not Using Outlook 0
S Outlook 2003 to Outlook 2013 pst file Using Outlook 5
O Memory Leak in Outlook 2003 Using Outlook 3
W Changing looks of emails in Outlook 2003 Using Outlook 0
O Outlook 2003 can't send, but settings seem OK Using Outlook 1
P URL Hyperlink not working correctly in Outlook 2003 Using Outlook 10
O Outlook 2003 can't open contacts. Using Outlook 2
O Promoting Outlook 2003 User Templates Using Outlook 1
O W-a-a-y too many PSTs (Outlook 2003) Using Outlook 0
J Outlook 2003-2010 PST Field Editor Using Outlook 1
P Outlook 2003 - Do I need a new profile? Using Outlook 2
E Want to Import Outlook 2003 pst files to later version Using Outlook 6
A error message outlook 2003 Using Outlook 1
B Seeking advice now Outlook 2003 is unsupported by Exchange Using Outlook 4
O Change Debit to Credit in Outlook 2003? Using Outlook 1
J problems downloading POP3 emails to Outlook 2003 Using Outlook 1
G Outlook 2003 VBA Won't Run In Outlook 2010 Outlook VBA and Custom Forms 4
P Outlook 2003 - possible to recreate corrupt account? Using Outlook 3
Calvyn Outlook 2003 cannot import .vcs subject Using Outlook 1
T Query about one aspect of migrating .pst files from Outlook 2003 to Outlook 2013 Using Outlook 5
C Outlook 2003 contacts Using Outlook 1
G Configuring Outlook 2003 for Gmail with both pop3 & imap4 accounts Using Outlook 1
M HELP--Extract Data from 2003 outlook transfer to excel spreadsheet Using Outlook 1
V Outlook 2003 editing problem Using Outlook 4
X Outlook 2003 not sending all of the new email message Using Outlook 1
2 How to use outlook 2003 calendar in always offline mode Using Outlook 0
G Outlook 2003 I need to move email to folder based on subject, using wild card Using Outlook 0
G outlook 2013 - Open In Outlook 2003 Using Outlook 1
A Exchange 2003 Outlook 2010 64 Bit- AutoDiscover Connection Err - Certificate Exchange Server Administration 9
T Use Outlook 2003 with Office 2013 Using Outlook 1
Similar threads