missing cross contact field in the bottom of the contact card

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B

bogiedogie

i love the cross contact feature. my problem is that on some contact cards i can seeit,but on others i cannt. i have not been able to isolate any reason for this. can you help me? i am usning XP pro and MS office 2007
 
R

Russ Valentine

This field no longer appears by default on the Contact Record. You must add it yourself here: Tools > Options > Preferences > Contact Options... "Show Contact linking on all forms"Russ Valentine
 
F

Fred J

Russ,

I am using Office Professional Plus 2010 under Windows 7 Ultimate. I am also trying to activate the Contacts field on my contact record. I used FILE>Help>Options>Contact - 'Show Contacts linked to the current item'. Sure enough the contact field is shown! However when I double click a contact name, and select 'Open Contact', I receive an error as follows;

This error usually occurs when you attempt to view the calendar for a user who has one or more of the following issues:
Is not part of your domain.
Is not listed in the LDAP.
Is not a member of your Exchange Server.
Has not granted you the necessary permissions to view their calendar.
To avoid this error message, use the Open Calendar command only if the user is using Exchange Server. If the user uses Exchange Server and you still encounter an error message, ask the user for the appropriate permissions to view their calendar. If they are not part of your network, you will probably not gain access to their calendar.

Yikes! why does it think I am trying to view the Calendar?

Thanks for your help.

Fred Jacobowitz
 
R

Russ Valentine

Error suggests you have not configured the Outlook address book service correctly. How did you do so? How well does your Outlook Address Book view work?Russ Valentine
 
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