Recover lost contacts after deleting email account

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S

ST311

I have been using Office 2010, and my principal Microsoft Exchange account was provided by an academic institution. I then imported a large number of contacts from an old Palm address book (that old file is now inaccessible to me). I recently left my old position and am now at a new institution, and my old MS Exchange account is no longer active. So I archived all the messages in that account, and then removed the account in preparation for adding a new MS Exchange account belonging to my new institution.

The problem is that now all of my old contacts are gone. I did backup my entire system a few days ago, using Windows 7 backup. How can I recover those contacts, and then set up Outlook so that I have those contacts along with my new MS Exchange account?
 
G

GordonBP

I think you'll need to locate the ost file in the backup and then google for " ost to pst" converter...If you find my response helpful, please click on the " Vote as Helpful" button!Thank you!

 
S

ST311

Is there a way to simply restore my old settings -- that is, to go back in time in Outlook to the setup a few days ago, before I removed the old email account, using my Windows 7 backup?

And if I'm able to do that, how would I then preserve those contacts while switching to the new MS Exchange email account?
 
G

GordonBP

Is there a way to simply restore my old settings -- that is, to go back in time in Outlook to the setup a few days ago, before I removed the old email account, using my Windows 7 backup?

And if I'm able to do that, how would I then preserve those contacts while switching to the new MS Exchange email account?

Not if you had an Exchange account. The only way (AFAIK - other than converting the ost file to a pst) is to re-connect to the Exchange account, which you say you cannot re-connect to...If you find my response helpful, please click on the " Vote as Helpful" button!Thank you!

 
S

ST311

Is that the case even though I had offline access to my personal contacts, which were not stored on the network server, up until yesterday? And I haven't had access to the old Exchange account for over a month.
 
G

GordonBP

Is that the case even though I had offline access to my personal contacts, which were not stored on the network server, up until yesterday? And I haven't had access to the old Exchange account for over a month.

So if you stored these contacts in the Contacts folder of the default PST file (and yes Outlook requires one even when connecting to an Exchange Account AFAIK) then just find that pst file in your backup, open it in Outlook (do NOT IMPORT) and copy the contacts to the new contact folder...If you find my response helpful, please click on the " Vote as Helpful" button!Thank you!

 
S

ST311

I'm afraid I'm thoroughly lost. I did a system restore and, bingo, all of my contacts are back -- and so is the old Exchange account. Now all I want to do is somehow move those contacts to a new Exchange account (or, even better, move them somewhere else so as to be independent of all Exchange accounts), so that I can delete the old Exchange account.

I must confess that I don't understand how Exchange accounts work at all, or how to move a pst file or anything of the sort.

Is it possible to do this simple migration of my personal contacts (I'm not speaking here of the global address book from my old employer)?
 
R

Ruchi Bisht

Try the below mentioned steps:

1. Open Outlook.

2. Click on File->open->Outlook data file.

3. Select the PST which contains the contacts.

4. Click open.

5. Click on the contact folder.

6. Select (CTRL+A) all the contacts, copy (Ctrl+c).

7. Open the destination contact folder and copy the contacts (CTRL +V).

Ruchi Bisht
 
J

Jim Chou

Try the below mentioned steps:

1. Open Outlook.

2. Click on File->open->Outlook data file.

3. Select the PST which contains the contacts.

4. Click open.

5. Click on the contact folder.

6. Select (CTRL+A) all the contacts, copy (Ctrl+c).

7. Open the destination contact folder and copy the contacts (CTRL +V).

Ruchi Bisht

I'm afraid this would nit help. Because the exchange mail account only gets an OST file rather than PST.

If you have the OST file indeed, transfer it into PST and you can see your contacts.

Then, I'm afraid that some free utilities can't do this job. I used to come up with the similar problem with u and I recovered my OST files withAdvanced Exchange Recovery. It is strong enough to deal with corrupt OST and PST~ And of course, convert OST to PST containing all the mail messages, folders, posts, appointments, meeting requests, contacts. Try the Demo to see if it really do.

Hope to help u!

Good luck!

Jim
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Try the below mentioned steps:

1. Open Outlook.

2. Click on File->open->Outlook data file.

3. Select the PST which contains the contacts.

4. Click open.

5. Click on the contact folder.

6. Select (CTRL+A) all the contacts, copy (Ctrl+c).

7. Open the destination contact folder and copy the contacts (CTRL +V).

This will not work for a ost - it can only be open by the exchange account that created it. You need to use system restore or a 3rd party tool to recover the contents.

 
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