When closing Outlook 2007 I get an error message

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F

Frika



I have a XP SPIII koaded, with office 2007. When I close Outlook I get a msg "Microsoft Outlook has encountered a problem and need to close"

I have re-loaded Office 2007, I have repaired Office 2007, I upgraded the IE 6 to IE 7 and I have checked for the compatibility mode. I also unistalled Office 2007. Please help
 
G

Gérard Oomens [MVP]



On Fri, 3 Sep 2010 12:20:22 +0000, Frika wrote:

I have a XP SPIII koaded, with office 2007. When I close Outlook I get a msg "Microsoft Outlook has encountered a problem and need to close"

I have re-loaded Office 2007, I have repaired Office 2007, I upgraded the IE 6 to IE 7 and I have checked for the compatibility mode. I also unistalled Office 2007. Please help


Check to see if you use an add-in that is interfering with Outlook.
Some examples:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

Gérard
 
F

Frika

Thank you for the answer. I did disable all the add-ins. Still the same problem.
 
G

Gérard Oomens [MVP]



On Mon, 6 Sep 2010 06:49:22 +0000, Frika wrote:

Thank you for the answer. I did disable all the add-ins. Still the same problem.

Do you use any other application that could interfere with Outlook? If
you start Outlook in safe mode and close it, does the same occur?
Hold Ctrl while clicking the Outlook icon or click Start -> Run and
type:
outlook.exe /safe
<enter>

Note the space after exe''.

Gérard
 
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