"Microsoft Outlook 2010 has stopped working", then something about how it is searching for a solutio

  • Thread starter Shamrock Farms by Fred
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Shamrock Farms by Fred

These two messages appear after every email that I send. I can cancel the " searching" portion and then it will automatically restart itself. Thgis happens everytime and usually I have already started forming the message that I am going to type and then it goes into the automatic shutdown issue again. Extremely aggravating! Obviously the " searching" portion is not working or it assumes that all is well. Any suggestions?
 
G

Guruprasad Ra

What is the type of Email account configured in Outlook (POP3, IMAP or an Exchange)?

Did you try working in Outlook safe?

Try the following steps:

Click on Start > All Programs > Accessories > Run > Copy and Paste the following command in the open box and press Enter.

Outlook /safe

If Outlook safe works as expected, disable the add-ins for it using the following steps:

a) Click on File menu, click Options > Add-ins > Go button besides Manage: Com-in Add.

b) Check if there are add-ins listed, clear the checkbox to disable them.

c) Close the Office program and restart it.

d) Disable each add-in one at a time, restart the Outlook, and repeat the above procedure. If the issue reappears again, it will help you to determine which add-in is causing this issue.
 
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tm1500

I have this problem too. I'm using POP3 accounts and also one Hotmail account.

I've disabled all Add-Ins except for " Microsoft VBA for Outlook Addin" , which I cannot find a check box to make it Inactive. Could you please expand steps (c) and (d) that you listed? All I can see to do is click " Go" button beside " Manage" 'COM Add-ins' (COM Addins is a drop down box with the only other choice being " Disabled Items" ).

Safe mode works without crashing. I should also note that Outlook does not have this error every time ... it works fine about 25% of the time. I sometimes also get a Hotmail connection error, which I assume is because I've disabled the Add-in for Hotmail.

Thanks!
 
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