word 2007 attachment won't open on windows 7 machine using Outlook Web Access v2003

Status
Not open for further replies.
K

kroberst



New machine running Windows 7, microsoft office 2010. Using Microsoft Outlook Web Access (v 2003) to get to work email.

I'm able to download word 2000 or 2003 documents just fine yet a single Word 2007 document (docx) is automatically being saved as a compressed folder (and I can't change the file type in the save as window) - I let it download this way and thought I'd extract the document but the actual document wasn't to be found. Just computer-ish support stuff.

Any suggestions? "Docx" documents are already tied to Word according to the control panel for managing software.

PS: I was able to download the file from that same email on my PC that is running Windows XP Home, microsoft office 2003 via the Microsoft Outlook Web Access v 2003 portal. It correctly identified as a 2007 Word document on the "save target as.." and then ran the conversion/reader to allow my 2003 version to open it. Both machines running same anti-virus program. I was also able to open the file if I forwarded the attachment to a commercial email service without any problems.
 
A

AronF



I've got the exact same issue on a machine running Vista Business x86 and Office 2007.
When I try to save a docx file from the Outlook Web Access it wants to save it as a compressed file with no file extension. I can change the format to "All files" and add the extension "docx" and the file will open, but this is not a good solution for my client. The file opens normally in Outlook 2007.

Is there a way of solving this issue?
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Highlighter colors limited in Outlook 2007 and Word 2007 Using Outlook 1
L Macro to Open a Specific Word Document - Outlook 2007 Using Outlook 17
B add address from outlook 2007 contacts to word document problem Using Outlook 12
D 3 Easy Questions for Gurus on Word 2007 and Outlook 2010 Using Outlook 11
B Outlook 2007 Business Contact Mgr and Word 2010 Using Outlook 1
J Security Update for Microsoft Office Word 2007 (KB2344993) causing IMCEAMAILTO delivery failures. Using Outlook 1
P Oulook 2010 check spelling as you type not working. Word 2007 installed Using Outlook 9
T Word 2007 add-in ribbon icons greyed out Outlook VBA and Custom Forms 1
D Using VBA to send Word document as body of message works in 2007, but not in 2003 Outlook VBA and Custom Forms 9
J Can't run macro Outlook 2007 that was created in Word 2007 Outlook VBA and Custom Forms 1
B Marketing Campaign BCM 2007 – Word 2007 Merge Fails BCM (Business Contact Manager) 1
S Outlook Macro to move reply mail based on the key word in the subjectline Outlook VBA and Custom Forms 0
C blocking two or more word domains separated by period/dot Using Outlook 4
P Outlook 2013 Word Share doc as Email Attachment now brings up Eudora. Using Outlook 1
Jennifer Murphy Ctrl+Tab sometimes will not move through text a word at a time Using Outlook 1
N How to remove signature formatting from Text in Word (accidentally taken from Outlook) Using Outlook 0
C replace subject line generated by converting a word document to PDF and sending it to an email Using Outlook 8
Diane Poremsky Use Word Macro to Apply Formatting to Email New Slipstick.com Articles 0
iwshim word shortcut to search outlook Using Outlook 3
C Outlook 2016 - converting Word VBA to default Outlook message Outlook VBA and Custom Forms 0
C Merging Word and Access into Outlook Using Outlook 4
Q Why can't I copy image with embedded hyperlink from email to Word Using Outlook 0
Mark Foley Emailing attachment from Word/Excel sends attachment but no message body Using Outlook 0
Diane Poremsky Disable Live Preview in Outlook and Word New Slipstick.com Articles 0
Philip Rose Recreating a WORD Editing Macro to use in Outlook VBA Outlook VBA and Custom Forms 4
D Need to extract a line from a word attachment, and add it to the subject line Outlook VBA and Custom Forms 3
M Unable to email from Word or Excel Using Outlook 11
P Macros in Word 2003 - how to transfer to another Word 2003? Using Outlook 1
J VBS Script (macro) for word to open Outlook template. Outlook VBA and Custom Forms 2
B Outlook to Word Template error Using Outlook 4
J Outlook body to word document Outlook VBA and Custom Forms 11
A Is it possible to remove the word Categories: from task list views? Using Outlook 2
A Application_ItemSend not accessed when sending email outside outlook (i.e. word or send to mail from Using Outlook 7
W Macro to add a word in Subject Line Using Outlook 1
O Copy email content and paste into new Word Document using a different font Using Outlook 1
K Import 2013 Outlook Contact Address into Word Using Outlook 36
J "Specific word in body" question Using Outlook 1
D opening Word Document in a business contact? BCM (Business Contact Manager) 3
Z Send mail and contents of body from ms word document Using Outlook 1
O Choosing Sending Email Address from Word Using Outlook 5
C Printing Outlook Form Controls via Word Using Outlook 11
O Outlook 2010 does not open MS Word attachments Using Outlook 1
R Using Word/OL 2010 to generate personalized email messages Using Outlook 1
S send email attachment from word, message stripped out Using Outlook 1
M Opening Word Doc's in Adobe Acrobat Pro Using Outlook 9
D Word Wrap Subject Using Outlook 1
C Outlook editing won't select just one word Using Outlook 1
B MS Office 2010: Word email merge not selecting default Outlook account Using Outlook 1
T Word attached files open Word. Excel files open Picture Manager!! Using Outlook 2
C Outlook 2010 some messages received have no word wrap Using Outlook 1

Similar threads

Top