Flagging Messages - Cannot 'Mark Complete'!

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When using Outlook 2007 I flagged messages that I need to deal with and then clicked on the flag to 'Mark Complete' (a tick) when I had dealt with the message.

In Outlook 2010 I flag the messages but when I click on the flag again it simply disappears rather than Mark Complete these flagged messages - even when I right click or click on the 'Follow Up' button in the Toolbar.

Annoying my colleagues can do this and they have not changed the default settings from when they set up Outlook.

Very bizarre!

If you can help I will love you forever...

Kind Regards.
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