sent folder not saving messages

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P

purplehazze

My sent folder is always emptying, Ive done a scanpst, reinstalled office.Mike
 
B

Brian Tillman

What view are you using in the Sent Items folder? What type of account?
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P

purplehazze



Hi Brian,

Pop3 Account,

My view in the Sent folder is "Messages". I am not using the favourites box.

Sent folder properties, Administration Tab is set to Normal (I dont have the message option)

Thanks for any help

Mike

Mike
 
P

purplehazze



Hi, It is checked "Save copies of messages in Sent Items". Thanks anyway.

Mike

Mike
 
B

Brian Tillman

Nothing in Outlook will delete the Sent Items folder contents unless you set it up. Try running Outlook in safe mode for a while (hold Ctrl when you start it) to see if the behavior changes.
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E

Ezil Vinoth



A profile corruption may raise this issue. Create a new Outlook profile, reconnect the old PST using File > Open > Outlook Data File and verify the status.

Note: setup the email account in the new profile.
 
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