Manage multiple e-mail account with rules

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Dhuculak



I just bought a copy of Office home and business 2010 running in 32-bit configuration with Windows 7 OS. I have successfully created 3 accounts in Outlook, but for some reason when I try and set up the Rules to move e-mails for each account from the Inbox into their own separate folders, Outlook defaults to the default account, so all incoming mail ends up in the one folder.

WTF?

Darryl
 
R

Russ Valentine

You have left out the information anyone would need to address your question. State how you configured your profile. Leave out no details. Include whether you are using separate PST file and if you are why you think you need to.Russ Valentine
 
D

Dhuculak



This is where I turn dumb. I previously used Outlook 2000 prior to upgrading. When I loaded up the new Outlook, it simply used that pst file to fill in the blanks, including all my account information and contacts. My e-mail accounts are provided by my ISP. Is there any information on their setup that my help you in answering my question?

Darryl
 
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Russ Valentine



You cannot install Outlook as an upgrade, especially when spanning that many versions. It's best to install Outlook clean. If you don't then at the very least you must create a new Outlook profile from scratch, enter your account information manually, then connect the new profile correctly to your previous Outlook data file. To create a new profile, read this:http://support.microsoft.com/kb/829918&Product=out2003 To migrate your previous data file look at this information:

Moving Outlook to a New Computer

http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Note that some of the information on the Microsoft page is outdated and contains errors, particularly when applied to Outlook 2003, 2007 or 2010. Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so will often corrupt your Outlook profile. Copy it anywhere BUT the default location and then open it within your Outlook profile.
2. Ignore any advice that tells you to use export or import to transfer an entire Outlook data file. That has never been sound advice, but the process has become too deeply flawed to be trusted.

Also, when you use manual configuration for your mail accounts in Outlook 2010 (always preferable) it has a nice new option that lets you connect to a pre-existing data file when creating a new profile instead of having to jump through all the hoops of creating a new file, connecting to the pre-existing file, then disconnecting the new file.

Russ Valentine
 
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