Unable to attach some files

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G

Gary[SCO]



Hi, Most of our users are currently have this problem. When clicking the "Attach File" button in a new mail and browsing to certain files it is giving the error "Cannot find file, check file exists or path is correct" error message. This only happens with certain files and not all however if we copy and paste or drag and drop then it attaches fine (sadly getting users to not use the button isn't an option). If we make a copy it works fine but there is lots of files doing this.

It is also happening to 2003 and 2007 clients.

Anyone got any idea?

Thanks.

 
R

Ruchi Bisht



What type is account in use for Outlook?

Are the users connected to a workgroup or domain?

Are the problem files stored to a network location?

Open Outlook insafe and try to attach files, verify if it works as expected

Ruchi Bisht
 
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