Emails are getting stuck in my outbox and it appears that I am not receiving new emails either.

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E

emansfield79

In the last 2 days when I try to send an email, it gets stuck in my outbox in Outlook 2007. It appears that this is only happening with some emails, not all, and it doesn't seem to have anything to do with the size of the email. I have tried opening these emails and resending them which has no effect. Also, when I click send/receive, the process takes much longer than usual. I also know that I have incoming emails that are not appearing in my inbox.
 
S

Sachin Shetty

Do you get any error message related to the issue?

Is the issue specific to particular contacts or all contacts?

Did you select the email address from the contacts saved in Outlook?

If yes then try to type the email address manually in the "To" field and then try to send the emails.

Note: before sending the emails, clear Outbox. If Outbox cannot be cleared, enable Work Offline using File > Work Offline. Undo the step one the Outbox is cleared.

 
C

CPWGoddess

I am having the same problem. My emails are getting stuck in my outbox. I do not get any error messages. I do not select email addresses from my contacts and I do type them manually, and the issue persists with any address, not a specific one.

I've experienced this issue about once a month for the past six months. I previously found an article on a MS forum that instructed the user to delete the account and add it back. As former software developer, I find that to be an abhorrent solution.

I have a lot of personal folders, and when I re-create the account, Outlook downloads all of the folders again from Hotmail, thereby creating a duplicate set of folders, which I then have to delete.

This did not happen with using POP3 to connect to Hotmail. If the software developers cannot fix the issue or the issue is of low priority, then revert to allowing users to connect to Hotmail with POP3.

I am using Outlook 2007 and running Vista Home edition with all SP's and updates for both. I am seriously considering ditching Hotmail because of this problem.
 
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