Unable to connect to Windows Live Calendar (reported error 0x80041003). Error synchronizing your fo

Not open for further replies.


Recent clean install of Office 2010. Outlook set up went well and worked fine for first two weeks. Last week, MSN email stopped working and the above send/receive error messages appeared:

Unable to connect to Windows Live Calendar (reported error 0x80041003). Error synchronizing your folder hierarchy. Error: 80041003

I do not know how to correct this situation. Can anyone help?

Niyamath Khan

Which version of Outlook connector is installed on the computer?

Are you able to send and receive email account in Outlook?

You may try to remove the account and re-add the MSN email account to check if this helps.


I have the same problem with Outlook 2007 and Vista. I have the latest OLC vers 14.051*. Thsi problem seems to be all over but no one seems to have an answer or even care that this is an issue. It is making Outlook and Hotmail completely unreliable. If there is no solution, please let us know so that we can migrate to other solutions. Google Calendar seems to be doing okay without any of these issues.

Ezil Vinoth

Follow the steps below:

1) Remove the Hotmail account from Outlook. Refer to the link below for information on how to remove accounts from Outlook

2) Delete the .OST file(s) associated with the Windows Live account

a. Click on Start > All Programs > Accessories > Run

b. Copy and paste the following text in the Open field and then press "Enter":
%userprofile%\Local Settings\Application Data\Microsoft\Outlook

3) Delete the .ost file(s) from the above location and install latest version Outlook connector

4) Now configure the Hotmail account using Outlook connector in Outlook. Refer to the link below for information on how to add Windows Live account in Outlook.
Not open for further replies.
Thread starter Similar threads Forum Replies Date
E Windows Live Essentials 2011 Outlook Connector Pack 14.0.5117.5000 Unable to connect to Hotmail Serv Using Outlook 2
C "Unable to connect to connect to Windows Live Messenger" Using Outlook 1
M 0x800CCC15: Outlook 2003 Unable to Connect to ISP after 12/14/2010 Updates Using Outlook 2
N Unable to open your default e-mail folders. You must connect to your Microsoft Exchange Server compu Using Outlook 1
B Outlook 2010 unable to connect to a remote Microsoft Exchange 2003 server Using Outlook 8
D Outlook 2010 Client - "unable to connect to retrieve additional data" for some Distribution lists Exchange Server Administration 7
W Unable to connect to certsrv Exchange Server Administration 1
E Outlook 2003 sending reported error (0x80042109) : Outlook is unable to connect to your outgoing (SM Using Outlook 2
M I am unable to connect the MS network from home. Using Outlook 1
C 451 4.4.0 Primary target IP address responded with: "421 4.2.1 Unable to Connect Exchange Server Administration 5
S Outlook Unable to connect to Exchange2010 Exchange Server Administration 13
M Outlook 2007: Unable to connect to Exchange Server, repeatedly prompted for credentials Using Outlook 1
M Outlook 2007: Unable to connect to Exhange Server, repeatedly prompted for credentials Using Outlook 4
N Exchange 2007 to Exchange 2010 - Unable to connect using outlook (OWA fine) Exchange Server Administration 2
S Client unable to connect using RPC setting. Using Outlook 3
M Unable to connect through anywhere, POP3 and IMAP Exchange Server Administration 7
M URGENT: Outlook Users unable to connect Exchange Server Administration 13
C Outlook 2007 on XPsp2 OEM unable to connect to Exchange Server 2010? Using Outlook 3
S Outlook unable to connect to Exchange whilst on local LAN Using Outlook 2
D Unable to connect to server Using Outlook 2
O Outllok configuration for Microsoft exchange acount unable to connect to bussines mail server Using Outlook 5
P 2007 business contact manager error unable to connect to databas BCM (Business Contact Manager) 1
G Outlook 2007 on XPsp2 OEM unable to connect to Exchange Server 2003?? Using Outlook 36
A Unable to save recurring Meeting to Documents folder due to error Using Outlook 2
O Outlook 365 - suddenly unable to send using Gmail POP3 Using Outlook 10
S Outlook 2010 unable to change default font Using Outlook 7
Q Unable to Sync Quicken reminder with Outlook 2016 64Bit Using Outlook 1
S Unable to remove rule outlook 2010 Using Outlook 0
L Wierd Office 365 Contact unable to edit body of random contacts Using Outlook 5
X Unable to send an email from one account to another on same PC Using Outlook 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
S Unable to Edit Contact Information in Certain Contact Folders Using Outlook 3
P Deleted Items - Unable to Iterate All of Items Outlook VBA and Custom Forms 1
G Unable to dismiss reminders from share point list calendar shared in Outlook Using Outlook 2
R Unable to install without email account Using Outlook 4
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
A Outlook 2016- unable to have all subfolders expanded when opening outlook Using Outlook 11
avant-guvnor Unable to view certain emails in Outlook 2016 Using Outlook 16
M Unable to Configure Gmail Account in Outlook 2007 Using Outlook 1
D Unable to Send On Behalf of Another User Exchange Server Administration 0
J Unable to link email messages in BCM using a single microsoft office 365 account in outlook 2013 BCM (Business Contact Manager) 1
Tim King Outlook 365 unable to change accounts Using Outlook 0
R Unable to send mail using Cox.net Using Outlook 1
T Unable to 'Upload a file' using popup 'Browse' button Using Outlook 0
D Unable to add email address to contact Using Outlook 3
G Outlook calendar entry corrupted. Constant pop up when you open outlook. Unable to delete or remove. Using Outlook 2
O OL2000: Unable to create IMAP account Using Outlook 2
wallisellener Unable to reply/post/create new thread using Chrome BCM (Business Contact Manager) 5
Rupert Dragwater unable to change font sizes in some replies Using Outlook 3
C Unable to see meeting attendees Outlook 2010 Using Outlook 5
Similar threads