message from sender in Global Address List gets put in junk mail

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D

dang101



According to Outlook help, all the names in the Global Address List are "automatically considered safe", yet I have one sender who, when she sends a bulk email, consistantly gets put in the junk mail folder. Non-bulk messages from this same sender go to my in box. I wonder if there is a setting in the junk mail filter that will allow the bulk messages from this sender to go to my inbox. I am using Cached Exchange Mode, if this makes a difference.

 
H

Hassan El-Meligy, MSc



There are many options;

One of them is to create a special Rule to this sender so it goes to a special folder.

 
R

Ruchi Bisht



Try the steps mentioned below.

1. Open Outlook.

2. Click on Tools->Options->preferences tab.

3. Under email click on Junk email.

4. Click on block sender and check if the e-mail address for that recipient reflects there.

5. If you find the e-mail address there, remove it and add it to safe sender list.

6. Click ok and check.

Ruchi Bisht
 
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