Upgrade to Outlook 2010 - No longer receiving mail

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MasonWC

Recently upgraded from Office 2000 to Office 2010. My Outlook program no longer receives mail. Outbound mail work find but when system tries to download new mails, it displays status as if individual mails are coming across and errors out on the last mail on the status bar. Get a send/receive error and no mail becomes visible in my inbox. Ports are set at Incoming 110 and SMTP is at 25. Error display it "Task 'e-mail address' - Receiving reported error (0x80040154) :'Unknown Error 0x80040154'. Any ideas?
 
R

Russ Valentine

There is no such thing as an "upgrade" with Outlook and you should not install Outlook over another version. It will not function correctly if you do. Outlook should be installed clean. Hopefully you will be able to rid yourself of most of the problems by creating a new profile. When you do, setup your mail accounts manually from scratch and connect Outlook properly to your previous Outlook data file or you most recent backup thereof.http://support.microsoft.com/kb/829918&Product=out2003 Russ Valentine
 
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