Re: Exporting Outlook History

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Niyamath Khan

What type of account is configured in Outlook? E.g. POP/IMAP/Exchange

What do you mean by communication history, is it contacts activity tracking?

Provide more information so that we can assist you in better way.


I wish to export the History from both accounts and contacts in Business Contact Manager into a csv. file (for excel or word).

History includes both email and business notes

Niyamath Khan

You can only export information from Accounts and from Business Contacts. You cannot export History or Opportunities from the Business Contact Manager if you choose to export to the .Comma Separated Values (.csv) format.

Refer the link below for more information:


If I export to Business Contact Manager data (.bcm) format, can this only be opened in Outlook?

Niyamath Khan

You will able to import it if business contact manager is installed, it cannot be opened through Outlook program.
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