Win 7 Outlook 2007 unable to use Outlook anywhere

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G

goster



Hello

We are using exchange 2003 and now we have started to use Win7 with outlook 2007 and the connection down't get established. It works on XP's though.

best regards
 
R

Ripu Daman



Hi,

What the error that you are getting, are there any error in event viewer & is it happening for all Win7 systems.

Ripu Daman Mina | MCSE 2003 & MCSA Messaging
 
G

goster



Hello

I have a test machine on which I test such issues. For this test machine I know that it works with Exchange 2003 Outlook anwhere.

In this situation it doesn't work.

I do have some domains where we had such an issue and it always got fixed on the server side.

I presume that it would happen on all Win7 machines.

I don't have eny error logs in my WIn7 machine. Outlook didn't even ask me for a username/password.

best regards
 
G

Gen Lin



Hi,

Have you tried to manually configure the profile?

What's the exact error message you got from Outlook?

1. Make sure that the Windows 7 clients are using correct IP address, Gateway and DNS server.

2. Disable IPv6 protocol.

3. Disable windows firewall.



 
G

goster



1. Make sure that the Windows 7 clients are using correct IP address, Gateway and DNS server.

Done

2. Disable IPv6 protocol.
Done

3. Disable windows firewall.


Done

No success.

best regards
 
R

Ripu Daman



Hi,

Is the problem still persist??

Ripu Daman Mina | MCSE 2003 & MCSA Messaging
 
G

Gen Lin



Hi,

Please change the Proxy authentication settings to "Basic Authentication" and see if the issue persists:

1. Click Tool-Options, in Mail Setup tab, click E-mail Accounts.

2. Click your exchange account and click Choose. Then click More Settings.

3. In connection tab, click Exchange Proxy settings.

4. change the Proxy authentication settings to "Basic Authentication".

5. Restar Outlook.



 
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