Sent emails that were bounced back are missing, no where in outlook.

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K

kitkatqt74

I received a call from JOEASST (Joe Cohen asst) this evening and she stated that when she sent this email, it got bounced back with info (BELOW) and cant seem to find the email she sent in SENT Items, Outbox, Deleted, etc.

I was able to remote on her system, but could not find the email as well.

This issue happened earlier in the day with Greg Pulis, but he was not concerned because he was able to type up the message again and it was sent successfully the second time.

IR

_______
From: Cohen Asst, Joe
Sent: Friday, September 24, 2010 8:22 PM
To: Vargo, Chris
Subject: FW: Rand Ravich & David Hollander material
Ashley Chang | CREATIVE ARTISTS AGENCY
Assistant to Joe Cohen| t: 424.288.2000| f: 424.288.3722
2000 Avenue of the Stars | Los Angeles, CA 90067
_______
From: System Administrator
Sent: Friday, September 24, 2010 8:16 PM
Cc: chris.joseph@showtime.net; Cohen, Joe; Cohen Asst, Joe
Subject: Undeliverable: Rand Ravich & David Hollander material
Your message did not reach some or all of the intended recipients.
Subject: Rand Ravich & David Hollander material
Sent: 9/24/2010 8:15 PM

The following recipient(s) cannot be reached:
'David Nevins (david.nevins@showtime.net)' on 9/24/2010 8:16 PM
This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80070057-00000000-00000000].
chris.joseph@showtime.net on 9/24/2010 8:16 PM
This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80070057-00000000-00000000].
Cohen, Joe on 9/24/2010 8:16 PM
This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80070057-00000000-00000000].
Cohen Asst, Joe on 9/24/2010 8:16 PM
This message could not be sent. Try sending the message again later, or contact your network administrator. Error is [0x80070057-00000000-00000000].
 
A

AndyD_ [MVP]

You may want to edit some of that personal info out of your post.

Does message tracking show the message was sent?

What version of Exchange is this?
 
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