Problems after using Cropping tool and Inbox Repair Tool and setting up a new internet mail account.

Not open for further replies.


After using the Cropping tool the title of the inbox is "Recovered Folder 8082", This file only allows you to view your old email and email folders, but you can't send/receive email. I renamed that file to Inbox and then I could send/receive, but all the new email I receive becomes reminders and also shows up correctly in the inbox. So you can imagine the screen is full of reminders and it is very difficult to do anything. I assume there is a step that has to be done after the cropping tool and inbox tool are run, because, obviously the inbox file and reminder file are seen as the same file. I did run the repair tool provided in Outlook under tools, no help. Can anyone help.?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

you could try the /resetfolders swtich but because you needed to crop it, the pst is 'full' - for this reason, i would make a new pst and move the messages you need to the new pst.

close outlook, go to control panel and edit the profile to add a new pst.
Not open for further replies.
Thread starter Similar threads Forum Replies Date
R Outlook 2013 email folder sync problems using OneDrive Using Outlook 3
T Problems when using different profiles. Exchange+IMAP Using Outlook 3
M Several Problems using Outlook Using Outlook 3
G Anyone had problems using OLF.Items.Count with Outlook 2010? Using Outlook 1
I Problems deleting emails using IMAP Using Outlook 3
C Outlook 2010 with BCM - Database Connection problems using Windows 7 Clients Using Outlook 1
S Exchange 2010 Autodiscover Problems, cannot connect Outlook clients using Autodiscover / Outlook Any Exchange Server Administration 4
L 2010 outlook not authenticating with a remote exchange server using pop accounts No problems with 20 Using Outlook 2
K Problems sending emails using Outlook 2010 Using Outlook 6
P Certificate problems, using a wildcard and local. Exchange Server Administration 3
B Accessing my University Email using Outlook 2010 or even Outlook 2007. Problems Using Outlook 1
G Problems setting up gmail account with multiple computers using Outlook (2007 and 2010) Using Outlook 3
B Problems using authentication ISAPI Filter with OWA 2010 Exchange Server Administration 4
M Export-Import .pst file problems Using Outlook 2
V iCloud calendar sync problems Using Outlook 13
T Many problems with - will upgrade to Outlook soon Using Outlook 1
cricket1001 Problems with calendar syncing Using Outlook 0
P Syncing problems with add-ins Using Outlook 3
T problems with Contacts Using Outlook 8
P Problems with Standss new Quickfile 6 Using Outlook 3
Q Problems with Autodiscover Outlook 2016 Using Outlook 0
D Outlook 2013 Yahoo IMAP Sync problems Using Outlook 1
M Indexing Problems Outlook 365 Using Outlook 2
M I'm Having problems Moving Contacts to a New List Using Outlook 8
C 2016 Outlook Certificate Problems Outlook VBA and Custom Forms 3
D Archiving Problems Using Outlook 6
M Recent Update Did not Fix Search Problems Using Outlook 7
S Problems syncing emails with webmail after changing to Outlook 2016 Using Outlook 1
crazyboy Problems connecting to BCM on Server Using Outlook 2
J Problems connecting to BCM BCM (Business Contact Manager) 16
O Folder Pane problems Using Outlook 5
M Problems Downloading Content from Server(s) Using Outlook 0
O Outlook 2013 Problems sending large mails Using Outlook 4
Diane Poremsky iCloud and Outlook Problems: Syncing Calendar New Articles 0
G Outlook problems Using Outlook 2
D Calendar view problems with reading pane open Using Outlook 0
A Two Problems with BCM BCM (Business Contact Manager) 0
G Problems with Active Directory Rights Management Services (AD RMS) in Outlook 2013 Exchange Server Administration 0
A Problems Opening Excel from Outlook Outlook VBA and Custom Forms 3
T Outlook Connector calendar sync problems with Android phone Using accounts in Outlook 1
J Outlook 2010 sync problems with Outlook Connector Using Outlook 1
B Outlook being closed causing problems during copy to Excel Outlook VBA and Custom Forms 6
A Problems with Outlook Connector in Outlook 2010 Using Outlook 2
V Please help if you can. Problems with Bcc BCM (Business Contact Manager) 3
J problems downloading POP3 emails to Outlook 2003 Using Outlook 1
THOMAS BRAXTON Microsoft Office 2010 problems Using Outlook 1
tswatek Inbox problems after adding MS Exchange email Using Outlook 2
B two unrelated problems Using Outlook 2
Felix Deleted emails sync problems Using accounts in Outlook 1
H Problems With Outlook 2013 VBA To Send and Print an email Outlook VBA and Custom Forms 1
Similar threads