Re: Outlook 2007 delete rules will not work

  • Thread starter Ben M. Schorr [MVP]
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Ben M. Schorr [MVP]

Are you sure that there any message that meet that criteria? As a test you could change the action from " Permanently Delete" to " Display a Specific Message" or " Play a Sound" and see if that rule triggers.

I suspect that the messages just aren't really meeting the criteria to fire the rules.

Out of curiousity, why don't you want to let the Junk E-mail filter do its job? In my experience if it's kept updated and properly configured it does pretty well.

 
T

Tom Herink

When I can see that a message has " .ru/" in it, and I run the rule, " Apply this rule after the message arrives with .ru/ in the body permanently delete it and stop processing more rules" , and nothing happens, then isn't it reasonable to conclude that the rule is not working?

I do not like using the spam rules because I still have to look at the spam that accumulates in the Junk Mail folder and also look for false positives that should not have been sent to the Junk Mail folder. Also I don't want to have it permanently delete suspected spam, because it might delete valid e-mails. But since there is no solution to Outlook 2007's non-functioning rules I will turn on " High: Most junk e-mail is caught ..." .

Thanks for your help.
 
B

Ben M. Schorr [MVP]

It may be that there is a disconnect between what the rule is seeing and what you are seeing. Do you need the " /" at the end of the string of text? What if you just have it check for " .ru" ? It could be that slash is causing an issue. Could you perhaps look for different criteria? Body text searches against spam are notoriously flakey because, espeically in HTML mail, spammers are so devious about camouflaging what the ACTUAL underlying text is. It may look like " .ru/" to you but that might not be what the underlying source (which Outlook looks at) is.

 
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