Unable to open outlook a second time unless I reboot computer. Running XP and microsoft 2007

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T

twilightpbk

I am unable to open outlook again after inital startup. Once I have opened it up the first time, if I want to check my emails again I need to reboot my computer.
 
B

Ben M. Schorr [MVP]



What anti-virus software are you using?

Did you try using Safe Mode the FIRST time you try to start it?

After you exit Outlook the first time if you go to Task Manager (CTRL+SHIFT+ESC) do you see outlook.exe still listed among the processes? (I'm betting you do)
 
T

twilightpbk



I am using Trend Micro and I tried SAFE MODE and it does have outlook.exe still running.

What do I try now???
 
B

Ben M. Schorr [MVP]



Try disabling Trend Micro's e-mail scanning.

I'm not sure what it is, yet, but some program is keeping Outlook open after you try to close it. Might be Trend. Might be something else. Do you have any sync software - like to sync a mobile device to Outlook?
 
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