Relaying denied: You must check for new mail before sending mail

Discussion in 'Using Outlook' started by brucefl, Sep 30, 2010.

  1. brucefl


    I have been getting the following error message sending some emails. When I do the test under the acct. it is ok. I have office 2003. Never run into this problem before. I write the email, then click and send. One address the first time I sent it, went out and didn't come back. The next 2 the error came back. I sent a few to different addresses, some came back, some don't?

    Suggestions? thanks Bruce

    Your message did not reach some or all of the intended recipients.

    Subject: test

    Sent: 9/30/2010 7:23 PM

    The following recipient(s) could not be reached:

    '' on 9/30/2010 7:23 PM

    550 5.7.1 <email address sent>... Relaying denied: You must check for new mail before sending mail.
  2. Ben M. Schorr [MVP]

    Ben M. Schorr [MVP]

    Tools | Account Settings. Edit the properties for your mail account. On the Outgoing Server tab (as I recall) is a radio button or check box that says " Log on to incoming mail server before sending mail." Make sure that's checked.

  3. Guruprasad Ra

    Guruprasad Ra

  4. brucefl


    thanks I see it,

    called tech support for fairpoint and deleted and put my acct. back in, seems to work fine.

    Thanks Bruce

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