email stuck in outbox and sends repeatedly

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S

spydermat

I have Outlook 2010 on my PC running XP. When ever I send a message with an attachment it stays in the outbox and sends repeatedly. It even maxed out my bigpond account ! I tested sending it to my hotmail account and it sent it 22 times before i stopped it and manually deleted it. I have changed mail profiles so it sends sent mail to another account but nothing works. I never had this problem with 2007 Outlook ! It doesnt seem to matter on the size of the attachment. I have tried with 1mb, 2mb and 4 mb. All the same results.
 
B

Ben M. Schorr [MVP]

What anti-virus software are you using? If you have it scanning your outgoing e-mail, turn that off.

 
S

spydermat

I AM RUNNING TREND MICRO. I HAVE TURNED OFF OUTGOING EMAIL SCAN.
 
N

Niyamath Khan

What type of account is configured in Outlook? POP/IMAP/Exchange

Try to send email with attachment through Outlook in Windowsclean boot mode to check if it helps.

Note: Ensure to restart computer to normal mode once troubleshooting is completed.
 
B

Ben M. Schorr [MVP]

How often do you have it set to automatically send/receive mail? You might try starting Outlook with the /NOPOLLMAIL switch and initiate a single mail transfer with F9, then wait for that to complete before send/receiving again and see if that helps. See if this helps - http://www.officeforlawyers.com/outlook/tsol.htm#CLS

 
N

Niyamath Khan

Did you try sending email with attachment through Outlook in Windowsclean boot mode to check if it helps?

Note: Ensure to restart computer to normal mode once troubleshooting is completed.
 
S

spydermat

I checked the send/recieve and its on 30 minutes.

I had this message come up:

sending reported error 0x8004210B. The operation timed out waiting for a response from the sending server.

But i still recieved it 14 times.
 
P

Pollardie

How is internet connection? Wireless or Wired?

If it is through router then try connecting directly and check.

Or

Start computer in safe mode and then try to send email and check what happens
 
S

spydermat

I have rung Dell and they told me it was a Bigpond problem. So I rang Bigpond and they told me they currently have no support for Outllook 2010. I changed back to outlook 2007 and everything seems to be fine.

I think someone needs to make a phone call to Outlook (bigpond!!) and sort there product out. Get with the program..
 
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