Microsoft exchange problem

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V

vconfused



Hi,

I am trying to link a gmail account into my outlook, which I have not used before. I've added the account. When I open outlook I get a propt to type in my gmail log in details. I then get the following error message:

The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.

A microsoft exchange dialog box then comes up. I think I may have altered the details on this page by accident and now I have no idea what this dialog box is supposed to say. The propts are:

Microsoft Exchange Sever: which reads "Microsoft Exchange" at the moment

Mailbox: has my name

If I click ok, I get the error message:

Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\Users\User Name\AppData\Local\Microsoft\Outlook\outlook.ost is not an offline folder file.

No idea what I have done. I am not on a network of computers. This is a personal computer.

Any help much appreciated

Thanks

Lucy

 
B

Brian Tillman

Gmail doesn't provide an Exchange server so you cannot use an Exchange account with gmail. You need to use either a POP account or an IMAP account. Use the Mail applet in Control Panel to remove the Exchange account from your mail profile and add either an IMAP or POP account. Instructions are on gmail.
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V

vconfused



Genius! All I needed to do was delete the exchange account. I had set up the gmail correctly but the exchange account was causing all the problems.

Thank you! :)

 
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