Sent messages no longer appearing in Sent list after installing Outlook 2003 update

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drjconcept

I use Outlook 2003 for mail. When I opened Outlook on 9/30/10 morning, a message appeared that I must install an update to continue. I did that installation and all seemed as before until later in the day I looked in Sent for messages I had sent after the update. They were not listed, but all pre-update mail was still listed. I used FIND in the SENT window to look for the missing messages and they appeared and could be opened from that window, but I was unable to move them to the Sent folder where all pre-update messages are listed.

My Navigation Pane lists three Sent folders, one each under Favorite Folders, Personal Folders, and a third group named with my principal MSN email address. All of my Sent mail (pre-update) is listed only in that third group Sent folder. I have verified that " Sent copies of messages in Sent folder" is still checked in E-mail Options (Tools).
 
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Sachin Shetty

What type of account is configured in Outlook; IMAP, POP or MAPI?

How many email accounts configured in Outlook?

Did you get any error message while trying to move the sent emails to the target folder?

 
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drjconcept

Inexplicably, on the day following my post, when I booted and then opened Outlook, the problem had resolved itself. This was the 4th or 5th boot after the Outlook update had been installed. Go figger!

Nonetheless, thanks for your response. To answer your questions, on the possibility my answers will help others who confront the same issue: I have 3 mail accounts in Outlook, one is MAPI and the other two are POP. All of the messages (sent post-update) that did not make it into the Sent folder had been sent in the MAPI account. I did not receive an error message when I tried to move the missing messages (sent post-update) to the Sent folder.

Thanks again.
 
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