Outlook 2010 won't display downloaded pictures

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I am using Outlook 2010 and WIndows XP SP3. When I right-click on an un-downloaded picture and download it in an email message, the picture downloads but does not display. I know it has downloaded because I can save the picture and open it with Word and see the picture. I had this same issue with Outlook 2007. What might be going on?

Ezil Vinoth

Are the pictures embedded in the body of the email or is it sent as an attachment?

If the pictures are embedded in the body of the email, then follow the steps given below:

1. Open Outlook

2. Click on File> Options> trust center

3. Click on "trust center settings"

4. Uncheck the box, "Don"t download pictures automatically in HTML email messages or RSS items"

5. Click ok and restart Outlook and check.

If the picture is sent as an attachment, enable the Image preview handler in Outlook using the steps given in the following link:


Jones Girl

I have tried this " fix" then restarted Outlook and all I see is the outline box of where the photo/cartoon/picture should be. This happened only recently. I used to be able to see the pictures now I can't and I don't know what has changed. Even when I check emails of a week ago the pictures that I could see when I first opened them have been replaced by an empty box.
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