I cannot receive or send e mails for microsoft outlook version 2003.

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K

katieack



I run outlook from my personal labtop that has windows vista, and i also run it from my work computer that runs an old version of windows. i have never had a problem receiving and sending e mails before - so i do not know why these error messages pop up, and the internet on both devices is working properly

The error messages look like this - unable to connect to the server account officemanager@rateintegration.com POP3 server error number 0x800ccc0e

or they say Task 'officemanager@rateintegration.com - receiveing' reported error (0x80042108): outlook is unable to connevt to your incoming pop3 e mail server

I do not understand why these pop up if the internet it working on these devices. It is crucial that i see my e mails, since they are work related. I think the issue might be with the server port numbers, i have changed them and even used the 'use defaults' option and still nothing works. Please Help!

 
S

Sachin Shetty



Which version of Outlook do you use?

Ensure the latest Service Pack is installed for the version of Office / Outlook installed on the computer. This issue may occur if the port number for the Outgoing mail is blocked. Enable Clean-boot and then try to perform send/receive in Outlook to verify if any Non-Microsoft service is causing the issue.

Note: enable Normal Start-up after troubleshooting.

 
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