The filter Button is dimmed in the View - Customize Current View dialog. Using Outlook 2007 on Exchange.

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J

jbreaud



I previously created a filter for a custom view. The Filter button is dimmed when I attept to access or change the filter.
 
E

Ezil Vinoth



Rename the Views.dat file from the following locations:

C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook

Restart Outlook and verify the status. If the issue continues, create a new Outlook profile then then setup the email account in it.

Ensure Office 2003 service pack 3is installed.
 
R

Roady [MVP]



Rename the Views.dat file from the following locations:

C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook

Outlook 2003 doesn't store its views in a views.dat file but in the mailbox itself.
 
R

Roady [MVP]



For which view type and folder are you trying to create a filter?

Try resetting the view of that folder via;
View-> Arrange By-> Custom-> Reset Current View...

If that doesn't work, start Outlook with the cleanviews switch;
Start-> Run; outlook.exe /cleanviews
 
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